What does an AI receptionist do?

An AI receptionist answers incoming business calls on behalf of a human receptionist. It greets the caller with your business name, identifies the reason for the call, answers common questions from your FAQ or website, books appointments directly into your calendar, takes messages with the caller's name and phone number, and transfers urgent calls to a team member's cell phone. Modern AI receptionists like Aira run 24 hours a day, handle multiple callers simultaneously, speak 30+ languages with automatic detection, and integrate with CRMs and scheduling tools. Unlike a traditional answering service, an AI receptionist doesn't read from a script — it holds a real conversation and adapts to what the caller actually needs. See how different AI receptionists handle calls.