Answering Service for Legal Intake
An answering service for legal intake helps your firm respond to prospective clients while attorneys serve existing ones. Aira answers 24/7, asks the intake questions you choose and routes the next step. Your team gets a clear request to review before offering advice or accepting a matter.
Aira call flow
Example call flow
Incoming call
Your law firm's front desk
Aira handles it
A prospective client calls your firm
Your team gets the outcome
Your team gets the intake summary
Answers
automatically
Captures
automatically
Connects
automatically
Trusted by service businesses nationwide
Turn the first call into an intake your team can act on
Choose Aira as your legal intake answering service when you want answering, intake, routing and a shared customer record together. Your firm sets the questions and who receives each type of call.
Your AI receptionist can explain your approved service information. Your attorneys keep control of legal advice, conflict decisions, case acceptance and engagement terms.
Capture the matter before the attorney calls back
Ask about the type of matter, location, important dates and the caller's contact details. Tailor the questions to the practice areas your firm handles. Collect only the information your intake process needs at this stage.
The contact record, call summary and collected details give your team a starting point. Gathering names for review is not an automated legal conflict check, and an intake is not an agreement to represent the caller.
A consultation request for the intake team
- Matter
- A caller requests a contract consultation
- Intake details
- Matter type, location, relevant dates and callback details
- Next step
- Firm reviews fit and any required conflict check
Send the right call to the right person
Separate new matters, existing clients and time-sensitive calls. Choose direct, sequential, group or warm handoffs to your own staff, with a defined next step when nobody can answer.
Your firm defines the urgency rules and approved instructions. Test those paths rather than assuming that a message or transfer guarantees an attorney will be available.
Your business number
The number your customers know
Aira answers
Your greeting and call rules
Your team follows through
A transfer or a useful message
Connect the intake with the consultation
Enable scheduling and connect your calendar to book the consultation types your firm permits. Keep requests needing a fit review with the intake team first. Booking confirmation texts are available when business texting and confirmations are enabled.
Setup and integration support are included. We will help confirm the supported connection to your existing tools so your firm can keep the way it manages matters.
More time for the work that matters.
“Most of those questions were already answered on our website. Aira handling them gave us more time for the calls from people who actually needed work done.”
Carlos Hernandez
HVAC
“We used to get a lot of spam calls and solicitors wasting our office's time. Aira weeds those out and gets us to the homeowners who actually need roof work, so my sales guy can stay focused on closing jobs.”
Javier Morales
Roofing
“I honestly expected it to sound kind of stiff or robotic. I loved how natural and expressive the voices sounded, and that there were so many different options to choose from.”
Tony Russo
Auto repair
HOW IT WORKS
Three steps. Ten minutes. Live.
Aira turns your website and call rules into a live front desk workflow.
Connect your business
Paste your website. Aira reads your services, hours, FAQs, and brand voice in seconds.
Train and configure your agent
Describe how calls should be handled. Set intake questions, routing rules, and follow-up preferences.
Forward your number
Keep your existing number. Aira answers when you can't. Transfers to you when you'd want it.
PUNCH ABOVE YOUR WEIGHT
Enterprise-grade quality. Simple pricing.
A full receptionist costs $3,000 a month. An answering service costs $400. Aira costs $24.95 to start, scales as you grow, and never calls in sick.
CONNECT YOUR STACK
200+ integrations. No rebuilds.
Aira plugs into the CRM, calendar, and phone tools you already use. Calls, summaries, and bookings flow straight in.
QUESTIONS ANSWERED
What people ask before signing up.
Stop missing calls. Start staffing 24/7.
From $24.95 a month. Live in ten minutes. No contracts.