Quick Answer
Aira's Outlook integration connects your AI receptionist to Outlook via Zapier. When Aira answers a call, it can automatically send the caller's details, call summary, transcript, and outcome to Outlook. Common use cases include send call summaries to a designated Outlook inbox, auto create Outlook calendar events for Aira booked appointments, and add new callers to Outlook contacts for ongoing relationship management. Setup takes minutes through Zapier and works on every paid Aira plan, starting at $24.95 per month.
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Outlook Integration
Aira plus Outlook (via Zapier)
Send Aira call data to Outlook automatically. Set up in minutes through Zapier, no developers required.
What is Outlook?
Microsoft's email and calendar client for personal and business productivity.
3 ways Aira works with Outlook
Every Aira call can fire a Zap. Here are the most common workflows service businesses build.
Send call summaries to a designated Outlook inbox
Auto create Outlook calendar events for Aira booked appointments
Add new callers to Outlook contacts for ongoing relationship management
How to connect Aira to Outlook
- 1
Enable Zapier in Aira
Open your Aira workspace and go to Settings, then Integrations, then Zapier. Toggle Zapier on to expose Aira as a trigger source.
- 2
Connect Aira's Zapier app
Inside your Zapier account, search for the Aira app, click Connect, and authorize using the workspace key Aira shows you.
- 3
Pick a trigger event
Choose Call Started, Call Completed, or Call Summary Ready. Most teams start with Call Completed since it carries the full payload including transcript and summary.
- 4
Connect Outlook as the action
Add Outlook as the action step in your Zap, then map the Aira fields you want to send into Outlook.
Outlook integration FAQs
Is the Outlook integration native or Zapier based?
Today, the Aira to Outlook connection runs through Zapier. A native Outlook integration is on the roadmap. The Zapier path covers every Aira event, so you can ship the workflow today and switch to native later without rebuilding logic.
Do I need a paid Zapier plan to connect Outlook?
Free Zapier covers most single step Zaps, which is enough for actions like creating a record from a call. Multi step Zaps (filter, then create, then notify, for example) typically need a paid Zapier plan.
What Aira plan do I need for the Outlook integration?
Zapier and webhook delivery are available on every paid Aira plan, starting at $24.95 per month.
How fast does Aira send data to Outlook?
The webhook fires within seconds of the trigger event. For call_completed, that means the payload, including summary and transcript, hits Zapier as soon as the call ends.
What can Aira send to Outlook?
When Aira finishes a call, it can push the call summary, the call outcome, caller details, and structured fields you collected during the conversation to Outlook via Zapier. You map exactly which fields you want inside your Zap, so the Outlook record you create matches your existing schema.
Can I trigger different Outlook actions based on call outcome?
Yes. Aira sends the call outcome (booked, transferred, message taken, qualified, and others) on every event. Add a Zapier filter or paths to route each outcome to a different Outlook action. For example, route booked calls to one workflow and message-taken calls to another.
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Connect Aira to Outlook today
Plans start at $24.95/mo. Webhook and Zapier delivery are included on every paid plan, no per integration fees.