Quick Answer
Aira's CallRail integration connects your AI receptionist to CallRail via Zapier. When Aira answers a call, it can automatically send the caller's details, call summary, transcript, and outcome to CallRail. Common use cases include track Aira-captured leads alongside CallRail's call analytics for full attribution, push Aira's call outcome and summary into CallRail's lead intelligence, and source-attribute callers from CallRail tracking numbers into your CRM via Aira. Setup takes minutes through Zapier and works on every paid Aira plan, starting at $24.95 per month.
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CallRail Integration
Aira plus CallRail (via Zapier)
Send Aira call data to CallRail automatically. Set up in minutes through Zapier, no developers required.
What is CallRail?
CallRail is a call tracking and analytics platform that attributes inbound calls to marketing campaigns, with conversation intelligence and form tracking.
3 ways Aira works with CallRail
Every Aira call can fire a Zap. Here are the most common workflows service businesses build.
Track Aira-captured leads alongside CallRail's call analytics for full attribution
Push Aira's call outcome and summary into CallRail's lead intelligence
Source-attribute callers from CallRail tracking numbers into your CRM via Aira
How to connect Aira to CallRail
- 1
Enable Zapier in Aira
Open your Aira workspace and go to Settings, then Integrations, then Zapier. Toggle Zapier on to expose Aira as a trigger source.
- 2
Connect Aira's Zapier app
Inside your Zapier account, search for the Aira app, click Connect, and authorize using the workspace key Aira shows you.
- 3
Pick a trigger event
Choose Call Started, Call Completed, or Call Summary Ready. Most teams start with Call Completed since it carries the full payload including transcript and summary.
- 4
Connect CallRail as the action
Add CallRail as the action step in your Zap, then map the Aira fields you want to send into CallRail.
CallRail integration FAQs
Is the CallRail integration native or Zapier based?
Today, the Aira to CallRail connection runs through Zapier. A native CallRail integration is on the roadmap. The Zapier path covers every Aira event, so you can ship the workflow today and switch to native later without rebuilding logic.
Do I need a paid Zapier plan to connect CallRail?
Free Zapier covers most single step Zaps, which is enough for actions like creating a record from a call. Multi step Zaps (filter, then create, then notify, for example) typically need a paid Zapier plan.
What Aira plan do I need for the CallRail integration?
Zapier and webhook delivery are available on every paid Aira plan, starting at $24.95 per month.
How fast does Aira send data to CallRail?
The webhook fires within seconds of the trigger event. For call_completed, that means the payload, including summary and transcript, hits Zapier as soon as the call ends.
What can Aira send to CallRail?
When Aira finishes a call, it can push the call summary, the call outcome, caller details, and structured fields you collected during the conversation to CallRail via Zapier. You map exactly which fields you want inside your Zap, so the CallRail record you create matches your existing schema.
Can I trigger different CallRail actions based on call outcome?
Yes. Aira sends the call outcome (booked, transferred, message taken, qualified, and others) on every event. Add a Zapier filter or paths to route each outcome to a different CallRail action. For example, route booked calls to one workflow and message-taken calls to another.
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Connect Aira to CallRail today
Plans start at $24.95/mo. Webhook and Zapier delivery are included on every paid plan, no per integration fees.