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Quick Answer
Aira's Slack integration connects your AI receptionist to Slack via Zapier. When Aira answers a call, it can automatically send the caller's details, call summary, transcript, and outcome to Slack. Common use cases include post every call summary to a #aira channel, dM the on call rep when Aira captures an urgent request, and trigger a thread for follow up coordination on each new lead. Setup takes minutes through Zapier and works on every paid Aira plan, starting at $24.95 per month.
Slack Integration
Aira plus Slack (via Zapier)
Send Aira call data to Slack automatically. Set up in minutes through Zapier, no developers required.
What is Slack?
The team messaging platform for modern workplaces.
3 ways Aira works with Slack
Every Aira call can fire a Zap. Here are the most common workflows service businesses build.
Post every call summary to a #aira channel
DM the on call rep when Aira captures an urgent request
Trigger a thread for follow up coordination on each new lead
How to connect Aira to Slack
- 1
Enable Zapier in Aira
Open your Aira workspace and go to Settings, then Integrations, then Zapier. Toggle Zapier on to expose Aira as a trigger source.
- 2
Connect Aira's Zapier app
Inside your Zapier account, search for the Aira app, click Connect, and authorize using the workspace key Aira shows you.
- 3
Pick a trigger event
Choose Call Started, Call Completed, or Call Summary Ready. Most teams start with Call Completed since it carries the full payload including transcript and summary.
- 4
Connect Slack as the action
Add Slack as the action step in your Zap, then map the Aira fields you want to send into Slack.
Slack integration FAQs
Is the Slack integration native or Zapier based?
Today, the Aira to Slack connection runs through Zapier. A native Slack integration is on the roadmap. The Zapier path covers every Aira event, so you can ship the workflow today and switch to native later without rebuilding logic.
Do I need a paid Zapier plan to connect Slack?
Free Zapier covers most single step Zaps, which is enough for actions like creating a record from a call. Multi step Zaps (filter, then create, then notify, for example) typically need a paid Zapier plan.
What Aira plan do I need for the Slack integration?
Zapier and webhook delivery are available on every paid Aira plan, starting at $24.95 per month.
How fast does Aira send data to Slack?
The webhook fires within seconds of the trigger event. For call_completed, that means the payload, including summary and transcript, hits Zapier as soon as the call ends.
What can Aira send to Slack?
When Aira finishes a call, it can push the call summary, the call outcome, caller details, and structured fields you collected during the conversation to Slack via Zapier. You map exactly which fields you want inside your Zap, so the Slack record you create matches your existing schema.
Can I trigger different Slack actions based on call outcome?
Yes. Aira sends the call outcome (booked, transferred, message taken, qualified, and others) on every event. Add a Zapier filter or paths to route each outcome to a different Slack action. For example, route booked calls to one workflow and message-taken calls to another.
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Connect Aira to Slack today
Plans start at $24.95/mo. Webhook and Zapier delivery are included on every paid plan, no per integration fees.