Answering Service Appointment Scheduling
Answering service appointment scheduling helps your next caller choose a time while your team serves customers. Aira answers the call, collects the appointment details and checks your connected calendar. With scheduling enabled, it books the appointment types and times your business allows.
Aira call flow
Example call flow
Incoming call
From the incoming call to the calendar
Aira handles it
A caller asks for an appointment
Your team gets the outcome
Your team sees the booked next step
Answers
automatically
Captures
automatically
Connects
automatically
Trusted by service businesses nationwide
Make it easier to book while your team is busy
Choose Aira when you need an answering service and appointment scheduling together. Callers can explain what they need, get answers from your business information and choose an allowed time without waiting for a callback.
This is inbound appointment answering. Your receptionist handles the calls that reach your business; this service does not promise outbound prospecting or cold-call appointment setting.
Collect the details that make the appointment useful
Ask what the caller wants to book and collect the details your team needs to prepare. Your appointment answering service can follow different questions for a first consultation, an estimate or an existing-customer visit.
Keep the contact and call summary together in Aira's customer record. Your team can start the appointment with the context from the phone conversation.
A consultation with the details attached
- Requested appointment
- An initial service consultation
- Before booking
- Confirm service, contact details and preferred time
- Next step
- Book an allowed slot from the connected calendar
Use your availability and keep exceptions with your team
Enable scheduling, connect the calendar and set the appointment types, availability and booking rules. Your receptionist offers the slots returned by that connection. Requests outside those rules can become a message or a transfer to your chosen contact.
Check the exact calendar or scheduling-tool connection during setup. A request for an unavailable slot is not a confirmed booking.
Your business number
The number your customers know
Aira answers
Your greeting and call rules
Your team follows through
A transfer or a useful message
Keep changes and confirmations connected to the booking
Supported calendar workflows can handle rescheduling and cancellation when enabled. Booking confirmation texts are available when business texting and confirmations are enabled. Choose the features and plan that fit the way your team books.
Setup and integration support are included. Test a new appointment, an unavailable time and a change request before relying on the service for customer calls.
More time for the work that matters.
“Most of those questions were already answered on our website. Aira handling them gave us more time for the calls from people who actually needed work done.”
Carlos Hernandez
HVAC
“We used to get a lot of spam calls and solicitors wasting our office's time. Aira weeds those out and gets us to the homeowners who actually need roof work, so my sales guy can stay focused on closing jobs.”
Javier Morales
Roofing
“I honestly expected it to sound kind of stiff or robotic. I loved how natural and expressive the voices sounded, and that there were so many different options to choose from.”
Tony Russo
Auto repair
HOW IT WORKS
Three steps. Ten minutes. Live.
Aira turns your website and call rules into a live front desk workflow.
Connect your business
Paste your website. Aira reads your services, hours, FAQs, and brand voice in seconds.
Train and configure your agent
Describe how calls should be handled. Set intake questions, routing rules, and follow-up preferences.
Forward your number
Keep your existing number. Aira answers when you can't. Transfers to you when you'd want it.
PUNCH ABOVE YOUR WEIGHT
Enterprise-grade quality. Simple pricing.
A full receptionist costs $3,000 a month. An answering service costs $400. Aira costs $24.95 to start, scales as you grow, and never calls in sick.
CONNECT YOUR STACK
200+ integrations. No rebuilds.
Aira plugs into the CRM, calendar, and phone tools you already use. Calls, summaries, and bookings flow straight in.
QUESTIONS ANSWERED
What people ask before signing up.
Stop missing calls. Start staffing 24/7.
From $24.95 a month. Live in ten minutes. No contracts.