Quick Answer
Aira's Zoho integration connects your AI receptionist to Zoho via Zapier. When Aira answers a call, it can automatically send the caller's details, call summary, transcript, and outcome to Zoho. Common use cases include create a Zoho CRM Lead from every Aira call, update existing Contact records with call notes and transcripts, and trigger Zoho Workflow Automation based on caller intent. Setup takes minutes through Zapier and works on every paid Aira plan, starting at $24.95 per month.
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Zoho Integration
Aira plus Zoho (via Zapier)
Send Aira call data to Zoho automatically. Set up in minutes through Zapier, no developers required.
What is Zoho?
Suite of business software including CRM, books, and inventory, popular with SMBs internationally.
3 ways Aira works with Zoho
Every Aira call can fire a Zap. Here are the most common workflows service businesses build.
Create a Zoho CRM Lead from every Aira call
Update existing Contact records with call notes and transcripts
Trigger Zoho Workflow Automation based on caller intent
How to connect Aira to Zoho
- 1
Enable Zapier in Aira
Open your Aira workspace and go to Settings, then Integrations, then Zapier. Toggle Zapier on to expose Aira as a trigger source.
- 2
Connect Aira's Zapier app
Inside your Zapier account, search for the Aira app, click Connect, and authorize using the workspace key Aira shows you.
- 3
Pick a trigger event
Choose Call Started, Call Completed, or Call Summary Ready. Most teams start with Call Completed since it carries the full payload including transcript and summary.
- 4
Connect Zoho as the action
Add Zoho as the action step in your Zap, then map the Aira fields you want to send into Zoho.
Zoho integration FAQs
Is the Zoho integration native or Zapier based?
Today, the Aira to Zoho connection runs through Zapier. A native Zoho integration is on the roadmap. The Zapier path covers every Aira event, so you can ship the workflow today and switch to native later without rebuilding logic.
Do I need a paid Zapier plan to connect Zoho?
Free Zapier covers most single step Zaps, which is enough for actions like creating a record from a call. Multi step Zaps (filter, then create, then notify, for example) typically need a paid Zapier plan.
What Aira plan do I need for the Zoho integration?
Zapier and webhook delivery are available on every paid Aira plan, starting at $24.95 per month.
How fast does Aira send data to Zoho?
The webhook fires within seconds of the trigger event. For call_completed, that means the payload, including summary and transcript, hits Zapier as soon as the call ends.
What can Aira send to Zoho?
When Aira finishes a call, it can push the call summary, the call outcome, caller details, and structured fields you collected during the conversation to Zoho via Zapier. You map exactly which fields you want inside your Zap, so the Zoho record you create matches your existing schema.
Can I trigger different Zoho actions based on call outcome?
Yes. Aira sends the call outcome (booked, transferred, message taken, qualified, and others) on every event. Add a Zapier filter or paths to route each outcome to a different Zoho action. For example, route booked calls to one workflow and message-taken calls to another.
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Connect Aira to Zoho today
Plans start at $24.95/mo. Webhook and Zapier delivery are included on every paid plan, no per integration fees.