Stop entering the same information twice
Bring structured services, policies, locations, FAQs, and operating details from a Sheet instead of re-entering every row manually.
Google Sheets knowledge import
Keep your AI receptionist accurate with the business information your team already maintains
Bring services, policies, locations, FAQs, and other structured business information into your AI receptionist from a view-only Google Sheet. Your team reviews the answers before customers hear them, so you save time without giving up control of what your receptionist knows.
Less retyping · Review every answer · Keep business knowledge under your control
Aira call flow
Working in real time
Incoming call
Google Sheets knowledge import
Aira handles it
Stop entering the same information twice
Your team gets the outcome
Publish only what your team approves
Answers
automatically
Captures
automatically
Connects
automatically
Review what customers will hear
Check the proposed questions, answers, missing details, and warnings before adding anything to your AI receptionist.
Publish only what your team approves
Nothing becomes receptionist knowledge until your team reviews and approves the information.
Why it matters
Your team should not have to maintain the same answers in two places
A Google Sheet may already hold the clearest version of your services, policies, prices, locations, or FAQs. Copying every row into another system wastes time and makes updates easy to miss. Aira turns the structured information into a reviewable set of answers, and your team decides what is ready for customers.
How Aira helps
Turn organized rows into answers your receptionist can use
Share without giving up edit control
Use a view-only Google Sheets link so your original spreadsheet stays under your team's control.
Show your AI receptionist how the information is organized
Choose which columns contain the subject, question, and business details your AI receptionist should turn into useful answers.
Catch missing or unclear details
Review blank values, organization issues, and the proposed answers before customers can hear them.
Approve the answers your team trusts
Publish the reviewed information to your AI receptionist. Import the Sheet again whenever your team wants to approve a newer version.
Simple to launch
Give your AI receptionist better answers without adding more busywork
- 1
Share the view-only link
Choose the Sheet and confirm that the intended information is structured into usable headers and rows.
- 2
Review the answers
Check the proposed questions, answers, missing details, and warnings before anything reaches callers.
- 3
Approve or update
Publish the answers you trust, or update the Sheet and import it again when something needs work.
Best fit
Best for structured business facts maintained in rows
Google Sheets works best when your team already keeps important business facts in organized rows and wants to review every answer before customers hear it.
- Service lists and descriptions
- Frequently asked questions and approved answers
- Location, department, or team directories
- Structured policies, requirements, and operating details
Explore the next question
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Questions answered
Frequently asked questions
Does Aira need edit access to my Google Sheet?
No. You can use a view-only link, so your team keeps edit control of the original Sheet.
Does the Sheet sync automatically in the background?
No. Your team stays in control through review before publishing. Import the Sheet again when you want to approve updated information.
What happens before the information reaches callers?
Your team reviews the proposed questions, answers, missing details, and warnings. Nothing is published until your team approves it.
What information works best in a Sheet?
Structured rows work well for services, FAQs, locations, policies, requirements, and other business facts with consistent columns.
Turn your approved spreadsheet knowledge into better answers
Show us the business information your team already maintains. We will help you turn it into accurate answers your Aira receptionist can use.
Talk to our team