Quick Answer
Aira's Microsoft Teams integration connects your AI receptionist to Microsoft Teams via Zapier. When Aira answers a call, it can automatically send the caller's details, call summary, transcript, and outcome to Microsoft Teams. Common use cases include post call summaries to a Teams channel for team visibility, notify the on call rep in DM when Aira captures an urgent request, and create a Teams meeting when caller asks to schedule a longer consultation. Setup takes minutes through Zapier and works on every paid Aira plan, starting at $24.95 per month.
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Microsoft Teams Integration
Aira plus Microsoft Teams (via Zapier)
Send Aira call data to Microsoft Teams automatically. Set up in minutes through Zapier, no developers required.
What is Microsoft Teams?
Microsoft's collaboration hub for chat, meetings, and team coordination.
3 ways Aira works with Microsoft Teams
Every Aira call can fire a Zap. Here are the most common workflows service businesses build.
Post call summaries to a Teams channel for team visibility
Notify the on call rep in DM when Aira captures an urgent request
Create a Teams meeting when caller asks to schedule a longer consultation
How to connect Aira to Microsoft Teams
- 1
Enable Zapier in Aira
Open your Aira workspace and go to Settings, then Integrations, then Zapier. Toggle Zapier on to expose Aira as a trigger source.
- 2
Connect Aira's Zapier app
Inside your Zapier account, search for the Aira app, click Connect, and authorize using the workspace key Aira shows you.
- 3
Pick a trigger event
Choose Call Started, Call Completed, or Call Summary Ready. Most teams start with Call Completed since it carries the full payload including transcript and summary.
- 4
Connect Microsoft Teams as the action
Add Microsoft Teams as the action step in your Zap, then map the Aira fields you want to send into Microsoft Teams.
Microsoft Teams integration FAQs
Is the Microsoft Teams integration native or Zapier based?
Today, the Aira to Microsoft Teams connection runs through Zapier. A native Microsoft Teams integration is on the roadmap. The Zapier path covers every Aira event, so you can ship the workflow today and switch to native later without rebuilding logic.
Do I need a paid Zapier plan to connect Microsoft Teams?
Free Zapier covers most single step Zaps, which is enough for actions like creating a record from a call. Multi step Zaps (filter, then create, then notify, for example) typically need a paid Zapier plan.
What Aira plan do I need for the Microsoft Teams integration?
Zapier and webhook delivery are available on every paid Aira plan, starting at $24.95 per month.
How fast does Aira send data to Microsoft Teams?
The webhook fires within seconds of the trigger event. For call_completed, that means the payload, including summary and transcript, hits Zapier as soon as the call ends.
What can Aira send to Microsoft Teams?
When Aira finishes a call, it can push the call summary, the call outcome, caller details, and structured fields you collected during the conversation to Microsoft Teams via Zapier. You map exactly which fields you want inside your Zap, so the Microsoft Teams record you create matches your existing schema.
Can I trigger different Microsoft Teams actions based on call outcome?
Yes. Aira sends the call outcome (booked, transferred, message taken, qualified, and others) on every event. Add a Zapier filter or paths to route each outcome to a different Microsoft Teams action. For example, route booked calls to one workflow and message-taken calls to another.
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Connect Aira to Microsoft Teams today
Plans start at $24.95/mo. Webhook and Zapier delivery are included on every paid plan, no per integration fees.