How to Forward Calls from Aircall to an AI Receptionist

How to Forward All Calls from Aircall

Follow these steps to forward every incoming call from your Aircall phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.

1. Log in to dashboard.aircall.io with admin or user credentials
2. Click 'Numbers' on left menu and select the Aircall number to forward
3. Navigate to 'Call Distribution' or 'Call Routing' section
4. Click 'Add user or team' then select 'External Number'
5. Enter the destination phone number with country code if international
6. Drag external number to top of distribution list for priority
7. Click 'Save' or 'Update' to apply forwarding rules

Alternative: Set Up via App or Online

Web dashboard only (dashboard.aircall.io).

How to Forward Missed Calls from Aircall

Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.

1. Log in to dashboard.aircall.io
2. Click 'Numbers' and choose the Aircall number to configure
3. Go to 'Call Distribution' or 'Call Routing' section
4. In 'After missed call' or 'No answer' section, add external number
5. Choose ring time before forwarding (for example, 15 seconds)
6. Click 'Save' or 'Update' to activate conditional forwarding

How to Turn Off Call Forwarding on Aircall

When you want calls to ring on your Aircall phone again, follow these steps to disable call forwarding.

1. Log in to dashboard.aircall.io
2. Click 'Numbers' and select the number with forwarding enabled
3. Edit call distribution or routing settings
4. Click delete icon or drag external number out of distribution list
5. Click 'Save' or 'Update'

Why Forward Aircall Calls to an AI Receptionist?

Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Aircall calls to an AI receptionist solves this instantly.

What an AI Receptionist Does with Your Forwarded Calls

• Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
• Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
• Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
• Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
• Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.

The setup takes under 2 minutes. Forward your Aircall calls using the steps above, and your AI receptionist starts answering immediately.

Aircall supports international call forwarding, so you can route calls from anywhere to your AI receptionist.

Frequently Asked Questions