How to Forward Calls from Bell to an AI Receptionist
TL;DR
Set up Bell call forwarding with the provider-documented dial, app, or portal method below. Use the provider-specific steps below, including the documented reversal path. Test the final routing with a real call before relying on it.
How to Set Up Call Forwarding from Bell
Follow the provider-documented steps below to send incoming Bell calls to the destination number configured in your account.
- Open the Call Settings menu on your Bell mobile phone
- Select Call Forwarding
- Choose the type of calls you want to forward
- Enter the forwarding destination number and follow the prompts to activate
- Wait for Bell's confirmation text message
Alternative: Set Up via App or Online
For Bell mobile phones, call forwarding can also be configured through device call settings.
Note
Bell Mobility and Bell Home Phone use different setup methods. These steps are specifically for Bell Mobility.
How to Turn Off Call Forwarding on Bell
When you want calls to ring on your Bell phone again, follow these steps to disable call forwarding.
- Open the Call Settings menu on your Bell mobile phone
- Select Call Forwarding
- Choose the forwarding type you want to turn off
- Follow the prompts to deactivate it
Why Forward Bell Calls to an AI Receptionist?
Forwarding can extend your existing Bell number into a dedicated answering workflow. That gives your team a consistent destination for calls it cannot answer directly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers callers. Aira can respond to common questions and collect the reason for the call.
- Books appointments. Connect a supported calendar so callers can schedule during the conversation.
- Collects caller details. Capture the information your team needs for follow-up.
- Routes calls. Send calls to the right person or workflow based on your configured rules.
- Keeps call handling consistent. Apply the same approved answering instructions whenever calls reach Aira.
Forward your Bell calls using the provider-specific steps above, then place a test call before relying on the new routing.
International destinations may be available. Confirm destination eligibility and charges in the linked Bell documentation before enabling them.
Frequently Asked Questions
How do I set up call forwarding from Bell?
Follow the provider-documented setup steps on this page, then place a test call. Check the linked Bell source first if your product, device, plan, or account labels differ.
How do I turn off call forwarding from Bell?
Use the reversal steps and any disable code shown above, then call the original number to confirm it rings through the expected path.
Where can I verify the Bell instructions?
Use the official Bell documentation linked at the end of this guide. Provider documentation controls when an account, device, or product behaves differently.
Official source: Bell docs (support.bell.ca)
Never miss a call. Forward your Bell calls to Aira.
Follow the provider-specific setup, test the forwarded line, and configure Aira for the questions, messages, appointments, and routes your business needs.