How to Forward Calls from CloudTalk to an AI Receptionist

How to Forward All Calls from CloudTalk

Follow these steps to forward every incoming call from your CloudTalk phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.

1. Log in to CloudTalk Dashboard at my.cloudtalk.io
2. Navigate to Numbers in the left hand menu
3. Select the CloudTalk number you want to forward
4. Locate the Call Forwarding or Routing section
5. Enter the phone number for forwarding with country code if international
6. Choose Forward all calls option
7. Click Save or Update to apply settings

Alternative: Set Up via App or Online

Web dashboard at my.cloudtalk.io.

How to Forward Missed Calls from CloudTalk

Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.

1. Sign in to CloudTalk Dashboard at my.cloudtalk.io
2. Click Numbers from the main menu
3. Select the number to configure
4. Find Call Forwarding or Routing Settings
5. Choose conditional forwarding conditions like unanswered calls or busy line
6. Enter the forwarding destination number
7. Click Save or Update to confirm changes

How to Turn Off Call Forwarding on CloudTalk

When you want calls to ring on your CloudTalk phone again, follow these steps to disable call forwarding.

1. Sign in to CloudTalk Dashboard
2. Click Numbers from sidebar
3. Select the number with forwarding enabled
4. Open Call Forwarding or Routing Settings
5. Delete the forwarding number or toggle off the feature
6. Click Save or Update

Why Forward CloudTalk Calls to an AI Receptionist?

Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your CloudTalk calls to an AI receptionist solves this instantly.

What an AI Receptionist Does with Your Forwarded Calls

• Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
• Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
• Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
• Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
• Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.

The setup takes under 2 minutes. Forward your CloudTalk calls using the steps above, and your AI receptionist starts answering immediately.

CloudTalk supports international call forwarding, so you can route calls from anywhere to your AI receptionist.

Frequently Asked Questions