How to Forward Calls from Dialpad to an AI Receptionist
Last updated: March 2026
TL;DR
Forward your Dialpad calls through the settings dashboard. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.
How to Forward All Calls from Dialpad
Follow these steps to forward every incoming call from your Dialpad phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.
- Open the Dialpad app and sign in
- Go to Settings via profile picture or initials
- Select Your Devices or Call Handling & Voicemail
- Click Add a forwarding number and enter destination
- Verify the number via call or text code
- Choose forwarding preferences for simultaneous or direct ringing
- Save your changes
Alternative: Set Up via App or Online
Desktop and mobile app via Settings menu.
Note
Supports simultaneous ringing to multiple numbers.
How to Forward Missed Calls from Dialpad
Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.
- Open Dialpad app and sign in
- Click profile picture or initials for Settings
- Navigate to Call Handling & Voicemail
- Scroll to Missed Calls or When I don't answer section
- Enter the forwarding number for missed calls
- Confirm and save changes
How to Turn Off Call Forwarding on Dialpad
When you want calls to ring on your Dialpad phone again, follow these steps to disable call forwarding.
- Open Dialpad app and access Settings
- Click Your Devices or Call Handling & Voicemail
- Find forwarding number in device list
- Remove or disable by clicking trash icon or toggle
- Save your changes
Why Forward Dialpad Calls to an AI Receptionist?
Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Dialpad calls to an AI receptionist solves this instantly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
- Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
- Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
- Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
- Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.
The setup takes under 2 minutes. Forward your Dialpad calls using the steps above, and your AI receptionist starts answering immediately.
Dialpad supports international call forwarding, so you can route calls from anywhere to your AI receptionist.
Frequently Asked Questions
Does Dialpad charge for call forwarding?
Dialpad does not charge extra, but standard rates apply for out of region or international calls.
Can I forward calls internationally?
Yes, international forwarding is supported though carrier rates may apply.
Will my phone still ring with call forwarding enabled?
Ring behavior depends on settings. Choose simultaneous ringing or forwarding only.
Can I forward text messages too?
Call forwarding only works for voice calls, not SMS messages.
How does immediate forwarding differ from conditional?
Immediate sends all calls elsewhere. Conditional only forwards unanswered calls.
Can I forward to multiple numbers at once?
Yes, add multiple forwarding numbers and set ring order or simultaneous ringing.
Never miss a call. Forward your Dialpad calls to Aira.
Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.