Call Forwarding2 min setup

How to Forward Calls from Frontier to an AI Receptionist

TL;DR

Forward your Frontier calls by dialing *72 followed by the destination number. The entire process takes under 2 minutes. This forwards all incoming calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.


How to Forward All Calls from Frontier

Follow these steps to forward every incoming call from your Frontier phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.

  1. Pick up the Frontier phone and listen for a dial tone
  2. Dial *72
  3. Follow the prompts to enter the phone number you want calls forwarded to
  4. Wait for confirmation, then hang up
  5. Place a test call to confirm forwarding

Dial Code

*72

Alternative: Set Up via App or Online

Fiber Digital Voice customers can sign in, select Frontier Digital Voice, and open Call Settings for additional Locate Me or Simultaneous Ring options.

Note

Feature availability varies by Frontier service and area. Confirm the phone-service name in My Account if the code is not accepted.


How to Turn Off Call Forwarding on Frontier

When you want calls to ring on your Frontier phone again, follow these steps to disable call forwarding.

  1. Pick up the Frontier phone and listen for a dial tone
  2. Dial *73
  3. Wait for confirmation, then hang up

Disable Code

*73

Why Forward Frontier Calls to an AI Receptionist?

Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Frontier calls to an AI receptionist solves this instantly.

What an AI Receptionist Does with Your Forwarded Calls

  • Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
  • Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
  • Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
  • Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
  • Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.

The setup takes under 2 minutes. Forward your Frontier calls using the steps above, and your AI receptionist starts answering immediately.


Frequently Asked Questions

Which Frontier services support these codes?

Frontier documents *72 and *73 for Fiber Digital Voice, Unlimited Voice, Digital Phone Unlimited, and Digital Phone Essentials, subject to local availability.

Does Frontier offer other ways to route calls?

Fiber Digital Voice accounts can also offer Locate Me, Simultaneous Ring, and selective forwarding features.

How do I turn forwarding off?

Dial *73 from the Frontier line and wait for confirmation.

Official source: Frontier docs (frontier.com)

Never miss a call. Forward your Frontier calls to Aira.

Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.