How to Forward Calls from Frontier to an AI Receptionist
TL;DR
Set up Frontier call forwarding with the provider-documented dial, app, or portal method below. Use the provider-specific steps below, including the documented reversal path. Test the final routing with a real call before relying on it.
How to Set Up Call Forwarding from Frontier
Follow the provider-documented steps below to send incoming Frontier calls to the destination number configured in your account.
- Pick up the Frontier phone and listen for a dial tone
- Dial *72
- Follow the prompts to enter the phone number you want calls forwarded to
- Wait for confirmation, then hang up
- Place a test call to confirm forwarding
Dial Code
*72Alternative: Set Up via App or Online
Fiber Digital Voice customers can sign in, select Frontier Digital Voice, and open Call Settings for additional Locate Me or Simultaneous Ring options.
Note
Feature availability varies by Frontier service and area. Confirm the phone-service name in My Account if the code is not accepted.
How to Turn Off Call Forwarding on Frontier
When you want calls to ring on your Frontier phone again, follow these steps to disable call forwarding.
- Pick up the Frontier phone and listen for a dial tone
- Dial *73
- Wait for confirmation, then hang up
Disable Code
*73Why Forward Frontier Calls to an AI Receptionist?
Forwarding can extend your existing Frontier number into a dedicated answering workflow. That gives your team a consistent destination for calls it cannot answer directly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers callers. Aira can respond to common questions and collect the reason for the call.
- Books appointments. Connect a supported calendar so callers can schedule during the conversation.
- Collects caller details. Capture the information your team needs for follow-up.
- Routes calls. Send calls to the right person or workflow based on your configured rules.
- Keeps call handling consistent. Apply the same approved answering instructions whenever calls reach Aira.
Forward your Frontier calls using the provider-specific steps above, then place a test call before relying on the new routing.
Frequently Asked Questions
How do I set up call forwarding from Frontier?
Follow the provider-documented setup steps on this page, then place a test call. Check the linked Frontier source first if your product, device, plan, or account labels differ.
How do I turn off call forwarding from Frontier?
Use the reversal steps and any disable code shown above, then call the original number to confirm it rings through the expected path.
Where can I verify the Frontier instructions?
Use the official Frontier documentation linked at the end of this guide. Provider documentation controls when an account, device, or product behaves differently.
Official source: Frontier docs (frontier.com)
Never miss a call. Forward your Frontier calls to Aira.
Follow the provider-specific setup, test the forwarded line, and configure Aira for the questions, messages, appointments, and routes your business needs.