How to Forward Calls from Google Fi to an AI Receptionist
TL;DR
Set up Google Fi call forwarding with the provider-documented dial, app, or portal method below. Use the provider-specific steps below, including the documented reversal path. Test the final routing with a real call before relying on it.
How to Set Up Call Forwarding from Google Fi
Follow the provider-documented steps below to send incoming Google Fi calls to the destination number configured in your account.
- Open the Google Fi app or visit fi.google.com in a browser
- Open Home, then scroll to Phone settings
- Under Phone settings, select Call forwarding
- Choose Always forward, then select Add number
- Enter the forwarding destination
- Complete the verification process when prompted
- Select Save
Alternative: Set Up via App or Online
Google Fi handles call forwarding via the Fi app or website with no star codes needed for basic setup.
Note
Google Fi supports Don't forward, Ring all, and Always forward. Conditional call forwarding is not supported.
How to Turn Off Call Forwarding on Google Fi
When you want calls to ring on your Google Fi phone again, follow these steps to disable call forwarding.
- Open Google Fi app or visit fi.google.com
- Go to Account tab and select Call forwarding under Phone settings
- Choose Don't forward to restore calls to your phone
Why Forward Google Fi Calls to an AI Receptionist?
Forwarding can extend your existing Google Fi number into a dedicated answering workflow. That gives your team a consistent destination for calls it cannot answer directly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers callers. Aira can respond to common questions and collect the reason for the call.
- Books appointments. Connect a supported calendar so callers can schedule during the conversation.
- Collects caller details. Capture the information your team needs for follow-up.
- Routes calls. Send calls to the right person or workflow based on your configured rules.
- Keeps call handling consistent. Apply the same approved answering instructions whenever calls reach Aira.
Forward your Google Fi calls using the provider-specific steps above, then place a test call before relying on the new routing.
International destinations may be available. Confirm destination eligibility and charges in the linked Google Fi documentation before enabling them.
Frequently Asked Questions
How do I set up call forwarding from Google Fi?
Follow the provider-documented setup steps on this page, then place a test call. Check the linked Google Fi source first if your product, device, plan, or account labels differ.
How do I turn off call forwarding from Google Fi?
Use the reversal steps and any disable code shown above, then call the original number to confirm it rings through the expected path.
Where can I verify the Google Fi instructions?
Use the official Google Fi documentation linked at the end of this guide. Provider documentation controls when an account, device, or product behaves differently.
Official source: Google Fi docs (support.google.com)
Never miss a call. Forward your Google Fi calls to Aira.
Follow the provider-specific setup, test the forwarded line, and configure Aira for the questions, messages, appointments, and routes your business needs.