Call Forwarding2 min setup

How to Forward Calls from JustCall to an AI Receptionist

Last updated: March 2026

TL;DR

Forward your JustCall calls through the settings dashboard. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.


How to Forward All Calls from JustCall

Follow these steps to forward every incoming call from your JustCall phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.

  1. Log in to your JustCall dashboard at JustCall.io
  2. Select the phone number you want to forward from the Phone Numbers tab
  3. Click the gear or Settings icon next to your chosen number
  4. Scroll to the Call Forwarding or Forward Calls To section
  5. Enter the new phone number with country code if international
  6. Click Save or Update to activate forwarding

Alternative: Set Up via App or Online

Web dashboard via JustCall.io.

Note

JustCall uniquely supports SMS forwarding as a separate feature.


How to Forward Missed Calls from JustCall

Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.

  1. Log in to your JustCall dashboard
  2. Navigate to Phone Numbers tab and select your number
  3. Click the Settings icon for that number
  4. Find the Missed Call Forwarding or No Answer Forwarding option
  5. Add the forwarding phone number with country code if needed
  6. Set ring duration before forwarding if your plan allows
  7. Click Save to activate conditional call forwarding

How to Turn Off Call Forwarding on JustCall

When you want calls to ring on your JustCall phone again, follow these steps to disable call forwarding.

  1. Log in to your JustCall dashboard
  2. Select the number in the Phone Numbers tab
  3. Click the Settings icon
  4. Locate the Call Forwarding section
  5. Remove the phone number or toggle forwarding off
  6. Click Save or Update to confirm

Why Forward JustCall Calls to an AI Receptionist?

Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your JustCall calls to an AI receptionist solves this instantly.

What an AI Receptionist Does with Your Forwarded Calls

  • Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
  • Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
  • Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
  • Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
  • Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.

The setup takes under 2 minutes. Forward your JustCall calls using the steps above, and your AI receptionist starts answering immediately.

JustCall supports international call forwarding, so you can route calls from anywhere to your AI receptionist.


Frequently Asked Questions

Does JustCall charge for call forwarding?

Yes, JustCall may charge for forwarded calls, especially external or international numbers.

Can I forward calls internationally with JustCall?

Yes. International forwarding is supported with proper country codes.

Will my phone still ring when call forwarding is enabled?

Unconditional forwarding sends calls directly without ringing. Conditional forwarding rings first.

Can I forward text messages too?

JustCall supports SMS forwarding as a separate feature available in SMS settings.

How is immediate forwarding different from conditional forwarding?

Immediate forwarding sends every call to another number. Conditional only activates if you don't answer.

Can I forward calls to multiple numbers at once?

JustCall allows call distribution to teams or multiple numbers through Call Distribution.

Never miss a call. Forward your JustCall calls to Aira.

Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.