Call Forwarding

How to Forward Calls from Mint Mobile to an AI Receptionist

TL;DR

Set up Mint Mobile call forwarding with the provider-documented dial, app, or portal method below. The provider also documents a separate conditional-forwarding flow for Mint Mobile. Test the final routing with a real call before relying on it.


How to Set Up Call Forwarding from Mint Mobile

Follow the provider-documented steps below to send incoming Mint Mobile calls to the destination number configured in your account.

  1. Open the Phone app on your Mint Mobile phone
  2. Dial **21*1 followed by the 10 digit phone number, then #
  3. Press the call button
  4. Listen for confirmation tone or message
  5. Test by calling your Mint Mobile number from another phone

Dial Code

**21*1[number]#

Alternative: Set Up via App or Online

On Android devices, open Phone app, tap three dot menu, go to Settings > Calls > Call forwarding, enter destination number under 'Always forward'.

Note

Forwarded calls may count against your plan minutes. International forwarding rates may apply.


How to Forward Missed Calls from Mint Mobile

Use this separate provider-documented flow when you want calls forwarded only under the listed conditions.

  1. Open the Phone app on your Mint Mobile device
  2. For no answer: Dial **61*1 followed by forwarding number, then #
  3. For out of service: Dial **62*1 followed by forwarding number, then #
  4. For busy or out of coverage: Dial **67*1 followed by forwarding number, then #
  5. Wait for confirmation tone or message after each code

Conditional Forwarding Codes

**61*1[number]# / **62*1[number]# / **67*1[number]#

How to Turn Off Call Forwarding on Mint Mobile

When you want calls to ring on your Mint Mobile phone again, follow these steps to disable call forwarding.

  1. Turn off all forwarding at once: Dial ##002# and press call
  2. Or turn off specific types using individual codes
  3. Wait for confirmation message or tone

Disable Code

##002#

Why Forward Mint Mobile Calls to an AI Receptionist?

Forwarding can extend your existing Mint Mobile number into a dedicated answering workflow. That gives your team a consistent destination for calls it cannot answer directly.

What an AI Receptionist Does with Your Forwarded Calls

  • Answers callers. Aira can respond to common questions and collect the reason for the call.
  • Books appointments. Connect a supported calendar so callers can schedule during the conversation.
  • Collects caller details. Capture the information your team needs for follow-up.
  • Routes calls. Send calls to the right person or workflow based on your configured rules.
  • Keeps call handling consistent. Apply the same approved answering instructions whenever calls reach Aira.

Forward your Mint Mobile calls using the provider-specific steps above, then place a test call before relying on the new routing.

International destinations may be available. Confirm destination eligibility and charges in the linked Mint Mobile documentation before enabling them.


Frequently Asked Questions

How do I set up call forwarding from Mint Mobile?

Follow the provider-documented setup steps on this page, then place a test call. Check the linked Mint Mobile source first if your product, device, plan, or account labels differ.

How do I turn off call forwarding from Mint Mobile?

Use the reversal steps and any disable code shown above, then call the original number to confirm it rings through the expected path.

Where can I verify the Mint Mobile instructions?

Use the official Mint Mobile documentation linked at the end of this guide. Provider documentation controls when an account, device, or product behaves differently.

Official source: Mint Mobile docs (mintmobile.com)

Never miss a call. Forward your Mint Mobile calls to Aira.

Follow the provider-specific setup, test the forwarded line, and configure Aira for the questions, messages, appointments, and routes your business needs.