How to Forward Calls from OpenPhone to an AI Receptionist

How to Forward All Calls from OpenPhone

Follow these steps to forward every incoming call from your OpenPhone phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.

1. Open the OpenPhone app or log in to the web dashboard
2. Select the phone number you want to forward calls from
3. Go to Settings for that number
4. Scroll to the Call Forwarding section
5. Enter the phone number including area code
6. Toggle the call forwarding switch ON or hit Save
7. Test the forwarding by calling your OpenPhone number

Alternative: Set Up via App or Online

Both mobile app and web dashboard supported with identical steps.

How to Forward Missed Calls from OpenPhone

Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.

1. Open the OpenPhone app or web dashboard
2. Select the relevant phone number
3. Go to Settings for that number
4. Find the Conditional Call Forwarding or Forward missed calls section
5. Enter the phone number for missed or unanswered calls
6. Save your changes or toggle the setting ON
7. Test by ignoring an incoming call to confirm forwarding

How to Turn Off Call Forwarding on OpenPhone

When you want calls to ring on your OpenPhone phone again, follow these steps to disable call forwarding.

1. Open the OpenPhone app or the web dashboard
2. Select your phone number
3. Go to Settings
4. Scroll to Call Forwarding and Conditional Call Forwarding sections
5. Clear the forwarding number(s) and toggle the switch OFF
6. Test by calling your OpenPhone number to verify normal routing

Why Forward OpenPhone Calls to an AI Receptionist?

Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your OpenPhone calls to an AI receptionist solves this instantly.

What an AI Receptionist Does with Your Forwarded Calls

• Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
• Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
• Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
• Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
• Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.

The setup takes under 2 minutes. Forward your OpenPhone calls using the steps above, and your AI receptionist starts answering immediately.

OpenPhone supports international call forwarding, so you can route calls from anywhere to your AI receptionist.

Frequently Asked Questions