How to Forward Calls from Spectrum to an AI Receptionist
Last updated: March 2026
TL;DR
Forward your Spectrum calls by dialing *72 followed by the destination number. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.
How to Forward All Calls from Spectrum
Follow these steps to forward every incoming call from your Spectrum phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.
- Pick up your Spectrum phone and listen for a dial tone
- Dial *72 on your keypad
- Enter the phone number you want calls forwarded to, including area code
- Wait for the confirmation tone or message
- Hang up
Dial Code
*72Note
Test by calling your own Spectrum number from another phone to verify forwarding works correctly.
How to Forward Missed Calls from Spectrum
Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.
- Pick up your Spectrum phone and listen for a dial tone
- For no answer: Dial *92, enter the forwarding number, press call/send button
- For busy line: Dial *90, enter the forwarding number, press call/send button
- Wait for the confirmation tone or message
- Hang up
Conditional Forwarding Codes
*92 (no answer) / *90 (busy)How to Turn Off Call Forwarding on Spectrum
When you want calls to ring on your Spectrum phone again, follow these steps to disable call forwarding.
- Pick up your Spectrum phone and listen for a dial tone
- To turn off all call forwarding: Dial *73 and wait for confirmation
- To turn off no answer forwarding: Dial *93 and wait for confirmation
- To turn off busy line forwarding: Dial *91 and wait for confirmation
- Hang up
Disable Code
*73 / *93 / *91Why Forward Spectrum Calls to an AI Receptionist?
Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Spectrum calls to an AI receptionist solves this instantly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
- Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
- Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
- Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
- Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.
The setup takes under 2 minutes. Forward your Spectrum calls using the steps above, and your AI receptionist starts answering immediately.
Frequently Asked Questions
Does Spectrum charge for call forwarding?
Spectrum does not charge extra for call forwarding, but long distance or mobile forwarding may incur regular call charges.
Can I forward calls internationally with Spectrum?
Spectrum generally only allows domestic forwarding within the US. International forwarding may not be supported.
Will my phone still ring when call forwarding is enabled?
No with immediate forwarding. Calls go directly to the forwarded number. Conditional forwarding only rings if conditions aren't met.
Can I forward text messages too?
No, call forwarding only works for voice calls. Text messages remain at original number.
How is immediate forwarding different from conditional forwarding?
Immediate forwarding sends every call right away. Conditional only forwards when you don't answer or line is busy.
Can I use call forwarding with Spectrum Mobile?
Yes, Spectrum Mobile supports call forwarding with similar dial codes or phone settings.
Never miss a call. Forward your Spectrum calls to Aira.
Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.