How to Forward Calls from T-Mobile to an AI Receptionist
Last updated: March 2026
TL;DR
Forward your T-Mobile calls by dialing **21* followed by the destination number. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.
How to Forward All Calls from T-Mobile
Follow these steps to forward every incoming call from your T-Mobile phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.
- Open your phone's dialer
- Enter the call forwarding code: Dial **21* followed by the 10 digit phone number you want your calls forwarded to, then #
- Press the call button to activate call forwarding
- Wait for confirmation tone or message that call forwarding is enabled
Dial Code
**21*[number]#Alternative: Set Up via App or Online
Set up call forwarding in your phone's settings under Phone > Call Forwarding (iPhone) or Calls > Call Forwarding (Android). T-Mobile does not allow setup via website or app.
Note
You can set different numbers for each conditional forwarding type or use the same number for all.
How to Forward Missed Calls from T-Mobile
Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.
- Open your phone's dialer
- Choose the type of missed call you want to forward
- For no answer: Dial **61* followed by the forwarding number, then #
- For busy: Dial **67* followed by the forwarding number, then #
- For unreachable: Dial **62* followed by the forwarding number, then #
- Press the call button to activate the setting
- Wait for confirmation that conditional call forwarding is active
Conditional Forwarding Codes
**61*[number]# / **67*[number]# / **62*[number]#How to Turn Off Call Forwarding on T-Mobile
When you want calls to ring on your T-Mobile phone again, follow these steps to disable call forwarding.
- Open your phone's dialer
- For all forwarding: Dial ##21# and press the call button
- For no answer forwarding: Dial ##61# and press the call button
- For busy forwarding: Dial ##67# and press the call button
- For unreachable forwarding: Dial ##62# and press the call button
- Wait for confirmation that call forwarding is disabled
Disable Code
##21# / ##61# / ##67# / ##62#Why Forward T-Mobile Calls to an AI Receptionist?
Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your T-Mobile calls to an AI receptionist solves this instantly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
- Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
- Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
- Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
- Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.
The setup takes under 2 minutes. Forward your T-Mobile calls using the steps above, and your AI receptionist starts answering immediately.
T-Mobile supports international call forwarding, so you can route calls from anywhere to your AI receptionist.
Frequently Asked Questions
Does T-Mobile charge for call forwarding?
T-Mobile does not charge to activate or use call forwarding within the U.S., but international charges may apply.
Can I forward calls internationally with T-Mobile?
Yes, you can forward calls to international numbers, but international rates will apply.
Will my phone still ring when call forwarding is enabled?
With all calls forwarding enabled, your phone will not ring. With conditional forwarding, your phone rings if available.
Can I forward text messages too?
No, T-Mobile does not support automatic text message forwarding. Call forwarding only works for voice calls.
How is immediate forwarding different from conditional forwarding?
Immediate forwarding sends all calls directly to another number with no ringing. Conditional forwarding only sends calls if you don't answer, are busy, or unreachable.
Can I set up call forwarding from my T-Mobile account online?
Currently, T-Mobile requires call forwarding setup from your phone using dial codes or phone settings, not via website or app.
Never miss a call. Forward your T-Mobile calls to Aira.
Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.