How to Forward Calls from Ting Mobile to an AI Receptionist
Last updated: March 2026
TL;DR
Forward your Ting Mobile calls by dialing **21* followed by the destination number. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.
How to Forward All Calls from Ting Mobile
Follow these steps to forward every incoming call from your Ting Mobile phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.
- Open your phone's dialer
- Enter the call forwarding code: **21* followed by the phone number, then #
- Press the call/send button
- Wait for confirmation tone or message
- Test by calling your Ting Mobile number from another phone
Dial Code
**21*[number]#Alternative: Set Up via App or Online
iPhone or Android users may find Call Forwarding in phone app settings under Calls or Additional Settings.
Note
Forwarded calls use your Ting plan minutes. iPhone and Android users have alternative setup methods through native phone settings.
How to Forward Missed Calls from Ting Mobile
Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.
- Open your phone's dialer
- For no answer: Dial **61*[number]#
- For busy: Dial **67*[number]#
- For unreachable: Dial **62*[number]#
- Press the call/send button
- Wait for confirmation
Conditional Forwarding Codes
**61*[number]# / **67*[number]# / **62*[number]#How to Turn Off Call Forwarding on Ting Mobile
When you want calls to ring on your Ting Mobile phone again, follow these steps to disable call forwarding.
- Open your phone's dialer
- Dial ##21# to cancel all forwarding
- Wait for confirmation
- Test by calling your number to verify direct ringing
Disable Code
##21# / ##61# / ##67# / ##62#Why Forward Ting Mobile Calls to an AI Receptionist?
Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Ting Mobile calls to an AI receptionist solves this instantly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
- Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
- Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
- Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
- Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.
The setup takes under 2 minutes. Forward your Ting Mobile calls using the steps above, and your AI receptionist starts answering immediately.
Ting Mobile supports international call forwarding, so you can route calls from anywhere to your AI receptionist.
Frequently Asked Questions
Does Ting Mobile charge for call forwarding?
Ting Mobile does not charge extra for setup. Forwarded calls use plan minutes. International forwarding incurs international rates.
Can I forward calls internationally?
International forwarding is possible but international calling rates apply to each forwarded call.
Will my phone ring with call forwarding enabled?
Unconditional forwarding sends calls directly without ringing. Conditional forwarding rings first, then forwards if unanswered or unreachable.
Can I forward text messages?
Ting Mobile only supports call forwarding, not SMS or text message forwarding.
How does immediate differ from conditional forwarding?
Immediate forwarding sends every call directly without ringing. Conditional forwards only when busy, unanswered, or unreachable.
Can I set up call forwarding online?
Ting Mobile requires setup via phone dial codes or device settings, not through the web portal.
Never miss a call. Forward your Ting Mobile calls to Aira.
Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.