How to Forward Calls from Ting Mobile to an AI Receptionist
TL;DR
Set up Ting Mobile call forwarding with the provider-documented dial, app, or portal method below. The provider also documents a separate conditional-forwarding flow for Ting Mobile. Test the final routing with a real call before relying on it.
How to Set Up Call Forwarding from Ting Mobile
Follow the provider-documented steps below to send incoming Ting Mobile calls to the destination number configured in your account.
- Sign in to your Ting account and open Device settings
- Turn on the Can use call forwarding option for this line
- Open your phone's dialer and dial *72 followed by the forwarding number
- Press the call/send button
- Wait for confirmation tone or message
- Test by calling your Ting Mobile number from another phone
Dial Code
*72Alternative: Set Up via App or Online
iPhone or Android users may find Call Forwarding in phone app settings under Calls or Additional Settings.
Note
Ting requires call forwarding to be enabled for the line in account Device settings before the dial codes will work.
How to Forward Missed Calls from Ting Mobile
Use this separate provider-documented flow when you want calls forwarded only under the listed conditions.
- Confirm Can use call forwarding is enabled in your Ting account
- Open your phone's dialer
- Dial *71 followed by the forwarding number for busy or unanswered calls
- Press the call/send button
- Wait for confirmation
Conditional Forwarding Codes
*71How to Turn Off Call Forwarding on Ting Mobile
When you want calls to ring on your Ting Mobile phone again, follow these steps to disable call forwarding.
- Open your phone's dialer
- Dial *73 to cancel call forwarding
- Press the call/send button
- Wait for confirmation
- Test by calling your number to verify direct ringing
Disable Code
*73Why Forward Ting Mobile Calls to an AI Receptionist?
Forwarding can extend your existing Ting Mobile number into a dedicated answering workflow. That gives your team a consistent destination for calls it cannot answer directly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers callers. Aira can respond to common questions and collect the reason for the call.
- Books appointments. Connect a supported calendar so callers can schedule during the conversation.
- Collects caller details. Capture the information your team needs for follow-up.
- Routes calls. Send calls to the right person or workflow based on your configured rules.
- Keeps call handling consistent. Apply the same approved answering instructions whenever calls reach Aira.
Forward your Ting Mobile calls using the provider-specific steps above, then place a test call before relying on the new routing.
International destinations may be available. Confirm destination eligibility and charges in the linked Ting Mobile documentation before enabling them.
Frequently Asked Questions
How do I set up call forwarding from Ting Mobile?
Follow the provider-documented setup steps on this page, then place a test call. Check the linked Ting Mobile source first if your product, device, plan, or account labels differ.
How do I turn off call forwarding from Ting Mobile?
Use the reversal steps and any disable code shown above, then call the original number to confirm it rings through the expected path.
Where can I verify the Ting Mobile instructions?
Use the official Ting Mobile documentation linked at the end of this guide. Provider documentation controls when an account, device, or product behaves differently.
Official source: Ting Mobile docs (help.ting.com)
Never miss a call. Forward your Ting Mobile calls to Aira.
Follow the provider-specific setup, test the forwarded line, and configure Aira for the questions, messages, appointments, and routes your business needs.