How to Forward Calls from Verizon to an AI Receptionist
Last updated: March 2026
TL;DR
Forward your Verizon calls by dialing *72 followed by the destination number. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.
How to Forward All Calls from Verizon
Follow these steps to forward every incoming call from your Verizon phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.
- Open your phone's dialer
- Dial *72 followed by the 10 digit number you want calls forwarded to
- Press the call/send button and wait for confirmation
- Hang up. Calls are now forwarded
Dial Code
*72Alternative: Set Up via App or Online
Open My Verizon app and sign in. Tap 'Devices,' select your phone. Tap 'Manage' next to 'Call Forwarding,' enter the forwarding number and save.
Note
Immediate forwarding (*72) prevents your phone from ringing, sending all calls directly elsewhere. Conditional forwarding (*71) allows your phone to ring first before redirecting missed calls.
How to Forward Missed Calls from Verizon
Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.
- Open your phone's dialer
- Dial *71 plus the 10 digit number for unanswered calls
- Press the call/send button and wait for confirmation
- Hang up. Only unanswered calls will forward
Conditional Forwarding Codes
*71How to Turn Off Call Forwarding on Verizon
When you want calls to ring on your Verizon phone again, follow these steps to disable call forwarding.
- Open your dialer
- Dial *73
- Press the call/send button
- Wait for confirmation tone or message, then hang up
Disable Code
*73Why Forward Verizon Calls to an AI Receptionist?
Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Verizon calls to an AI receptionist solves this instantly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
- Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
- Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
- Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
- Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.
The setup takes under 2 minutes. Forward your Verizon calls using the steps above, and your AI receptionist starts answering immediately.
Frequently Asked Questions
Does Verizon charge for call forwarding?
Verizon doesn't charge to set up call forwarding, but forwarded calls use your plan's minutes. Long distance or international charges may apply.
Can I forward calls internationally with Verizon?
Generally, you can only forward calls to U.S. numbers. International forwarding to most countries is not supported.
Will my phone still ring when call forwarding is enabled?
With immediate forwarding (*72), calls go straight to the other number. With conditional forwarding (*71), your phone rings first.
Can I forward text messages too?
No, call forwarding only works for phone calls. Third party apps or Verizon's messaging features are needed for SMS.
How is immediate forwarding different from conditional forwarding?
Immediate forwarding sends every call to your chosen number, while conditional only activates when unanswered, busy, or unreachable.
Can I forward calls from a Verizon landline?
Yes, dial *72 plus the forwarding number from your landline. Dial *73 to turn it off.
Never miss a call. Forward your Verizon calls to Aira.
Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.