How to Forward Calls from Walmart Family Mobile to an AI Receptionist
Last updated: March 2026
TL;DR
Forward your Walmart Family Mobile calls by dialing **21* followed by the destination number. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.
How to Forward All Calls from Walmart Family Mobile
Follow these steps to forward every incoming call from your Walmart Family Mobile phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.
- Open the dialer on your Walmart Family Mobile phone
- Dial **21* followed by the phone number you want to forward to, then add #
- Press the call/send button
- Wait for a confirmation message or tone
- Test the setup by calling from another phone
Dial Code
**21*[number]#Note
Some phones have call forwarding in Settings under Phone or Calls as an alternative method.
How to Forward Missed Calls from Walmart Family Mobile
Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.
- Open your phone's dialer
- For no answer: Dial **61*[number]#
- For busy: Dial **67*[number]#
- For unreachable: Dial **62*[number]#
- Press the call/send button
- Wait for a confirmation message
Conditional Forwarding Codes
**61*[number]# / **67*[number]# / **62*[number]#How to Turn Off Call Forwarding on Walmart Family Mobile
When you want calls to ring on your Walmart Family Mobile phone again, follow these steps to disable call forwarding.
- Open your dialer
- Dial ##21# to cancel all forwarding
- Press call/send
- Wait for confirmation
- Test by calling your number
Disable Code
##21# / ##61# / ##67# / ##62#Why Forward Walmart Family Mobile Calls to an AI Receptionist?
Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Walmart Family Mobile calls to an AI receptionist solves this instantly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
- Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
- Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
- Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
- Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.
The setup takes under 2 minutes. Forward your Walmart Family Mobile calls using the steps above, and your AI receptionist starts answering immediately.
Frequently Asked Questions
Does Walmart Family Mobile charge for call forwarding?
No extra charges typically apply, though forwarded calls use plan minutes and international forwarding may incur fees.
Can I forward calls internationally?
Call forwarding is intended for domestic numbers. International forwarding may not be supported or could result in high fees.
Will my phone still ring when call forwarding is enabled?
With unconditional forwarding, your phone won't ring. Conditional forwarding may ring first before forwarding.
Can I forward text messages too?
Walmart Family Mobile does not support automatic SMS forwarding. Third party apps may be needed.
How is immediate forwarding different from conditional forwarding?
Immediate forwarding sends every call to the new number right away. Conditional only forwards if unanswered, busy, or unreachable.
Never miss a call. Forward your Walmart Family Mobile calls to Aira.
Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.