Fast service for your customers; less headache for your staff
At your automotive dealership or mechanic shop, your top priority is delivering exceptional service, but you can't be everywhere at once. With our automotive call center service, we'll catch every call and turn it into a chance to build trust.
BENEFITS OF AN ANSWERING SERVICE FOR AUTOMOTIVE BUSINESSES
Why dealerships, service advisors, and mechanics all love our automotive call center
Learn how our automotive call center service can help make a difference in your business.
Get every call answered
You know how quickly missed calls become missed business. Our call center service for automotive industry is on deck 24/7, so every call is answered, even after hours. Whether it's a late-night question about a used sedan or an early-morning request for an oil change, we make sure callers get help from a friendly voice.
Increase your sales and revenue
If phones keep ringing during peak times, you don't want to lose customers just because no one's available to pick them up. Our around-the-clock coverage captures every inquiry, whether someone needs a transmission quote or wants to chat about trade-ins. By always being there, you'll boost your revenue, customer retention, and your reputation for reliability.
Keep your callers happy
When customers call with questions about recalls, brake issues, or need immediate help, they want answers right away. Our virtual receptionist gives them instant service and can even schedule appointments on the spot, so they never have to wait or wonder if their call matters.
Enjoy freed-up time
As a shop owner or manager, your daily to-do list is long enough without phone calls pulling you in every direction. Our automotive call center tackles inbound calls, appointment requests, and general questions, so you can focus on the tasks that actually grow your business. With the phones covered, your team can give undivided attention to the customers who walk through your doors.
Skip the complicated setup
We think tech should empower you, not overwhelm you with confusing steps or take up more time that you don't have. That's why our setup is simple: pick your number, follow a few prompts, and you're basically ready to roll. No special training required. And if you ever hit a snag, our support team is right there to help you go live with 24/7 coverage in no time.
QUICK, EASY SETUP
How our automotive call center works
We know you don't have the time for complicated or lengthy setups, so we've made it easy for you to set up your automotive call center in just a few minutes.
Set up
Create your account, and choose whether to use your existing business phone number or get a new local or toll-free 800 number. This gives you a direct line for all incoming calls to flow into our call center.
Testing
Set up your greeting—anything from a simple "Thanks for calling!" to a more detailed welcome script. Then configure your AI's voice and provide your business specifics—such as your typical pricing range, appointment availability, and emergency protocols. Think about how you want your call handling flow to go, then tell the AI in the prompts. Make a few test calls to confirm everything sounds and works the way you want.
Go live
Once you're satisfied, click "Activate." Just like that, your AI receptionist is ready. From that moment on, anyone who calls will be greeted professionally, guided through the information they need, and directed to the right contact or service department if necessary. You can monitor calls, access call recordings, and tweak settings at any point.
POPULAR USES CASES
Anyone can benefit from our automotive call center
Our call center solution is an affordable solution for many types of automotive businesses.
Auto dealerships
In the automotive industry, every missed call could mean a missed opportunity to sell a car or set up a service appointment. Our automotive call center helps dealerships handle high call volumes, ensuring leads are captured and routed to the right salesperson.
Mechanics
Garage owners and technicians are often on the shop floor or under the hood, meaning phone calls can easily go unanswered. Rather than forcing potential customers to wait or go elsewhere, let our 24/7 system handle initial inquiries, schedule repair appointments, and filter out spam so your team can focus on delivering quality repairs.
Car rental & more
Whether you manage a local car rental agency or offer specialized fleet rentals, timing is everything. Our automotive call center takes reservations, checks availability, and routes complex questions to the appropriate team member. And if your services expand into areas like towing or roadside assistance, we can flex with you to offer a consistent customer experience.
AUTOMOTIVE CALL CENTER SERVICES
All the top features you need with our automotive call center
Aira is packed with powerful phone answering features that won't break the bank for your dealership or repair shop.
24/7 answering
Stay open around the clock. Provide instant service at any hour, whether customers call about recalls, service appointments, or vehicle questions.
Appointment scheduling
Eliminate phone tag. Our AI can set appointments for diagnostics, oil changes, brake service, and send automated reminders to customers.
Lead qualification
Filter spam and deliver high-quality leads. Our lead qualification questions identify serious buyers and service customers.
Dedicated receptionist
Get personalized service with a virtual receptionist who knows your automotive business inside and out, from parts to service.
Multilingual agents
Support customers in multiple languages. Our bilingual answering service helps you serve diverse automotive customers.
Call routing
Connect callers to the right department instantly. Set up call routing rules for sales, service, parts, and management.
App integrations
Sync seamlessly with your CRM, helpdesk, and marketing tools to streamline automotive customer management workflows.
Customizable service
Tailor greetings, scripts, and protocols specifically for your dealership, garage, rental agency, or automotive service center.
FAQs for automotive answering service
Have a question about our automotive answering service that you don't see here? Get in touch with our team.
An automotive call center is a specialized phone-handling service designed for businesses in the automotive industry—like dealerships, mechanic shops, and car rental agencies. Ours uses AI technology to answer calls, schedule appointments, and direct customers to the right place, all under your brand's voice and protocols.
Try our automotive call center for free
Give your callers and service department some peace of mind. Answer every call, give great customer support, and grow your automotive business. Get Started today!
Get Started