A message taking service you and your customers will love
Customers don't like leaving voicemails. You don't like listening to them. Aira's affordable message taking service is better for business.
NO MORE VOICEMAILS
Do more with a 24/7 message taking service
Running a business is far from easy, with a hundred different things that require your attention every day. Every business phone call counts, but let's face it, you can't always pick up the phone when it rings. You might be in a meeting, on another business call, or simply need some peace and quiet to get other projects done. With a message taking service like Aira, you can focus on your work without the worry of missing opportunities. More than a standard service that passes along messages to you, we can also set appointments, answer FAQs, and qualify leads, eliminating the time it takes to listen to voicemails and call back. It's like having a whole team of dedicated virtual receptionists who never break for coffee. Here's the kicker: it's actually affordable.
BENEFITS OF OUR MESSAGE TAKING SERVICE
How can our message taking service benefit your small business?
Whether you're an attorney or an electrician, you likely have voicemails waiting to be listened to. With Aira, you can get to customers faster.
Pick up every call, even outside of business hours
Never miss out on helping a customer or losing an opportunity again. With our virtual receptionists, every caller gets the attention they deserve. No more sending them to voicemail black holes or annoying hold music.
Improve your professional image
How customers view your clients with the first telephone call. By answering every call with a friendly greeting from skilled customer service representatives, you build trust and confidence. A polished phone experience can make a world of difference in how customers perceive your brand.
Free up valuable time for other tasks
When you're tied to the phone all day, you're do-list can suffer. Let our AI phone assistant answer your incoming calls so you can concentrate on tasks that truly matter. Every some much needed downtime.
Provide a better customer experience
Our automated answering service doesn't just pick up a call and say, 'Hello, how can I help?' in a bored voice. We can learn everything there is to know about your business, so we match your brand's values while passing correct information to your customers. Tell us everything about your business so when a customer calls, we'll answer them like an actual member of your in-house team.
MORE THAN JUST MESSAGE TAKING
What do you get with our message taking answering service?
Aira offers key features that help your business run around the clock. It's like having a whole team of receptionists for just $24.95/month.
Lead capture
Stop missing out on potential customers by instantly collecting names, contact details, and reasons for calling. Funnel these leads straight into your CRM for easy follow-up.
Appointment scheduling
Schedule appointments on the spot to keep your calendar organized. Give clients instant confirmations while you maintain a smooth, conflict-free schedule.
Instant notifications
Get instantly updated via text or email when somebody calls you. With detailed summaries and full transcription, you'll always know who's calling and why.
24/7 availability
Stay connected around the clock and never let a call go unanswered. Use our 24/7 answering service to capture every opportunity—even when it's after hours.
Customized greetings
Make a strong first impression with a greeting that reflects your brand's values. Fully customize the script and tone so every caller feels connected to your brand.
Bilingual support
Expand your reach by offering bilingual support for all your callers. Show you value every customer while making them feel at home in their preferred language.
QUICK, EASY SETUP
How our message taking services works
In just minutes, you can set up a virtual receptionist who takes detailed messages with all of the info you need from callers.
Set up
Signing up is as simple as creating an account. Once you're in, you can choose to use your existing business phone number or get a new one through our platform. We even have toll-free 800 numbers for those who need a nationwide presence.
Testing
After you sign up, customize your greeting and set the AI's voice to match your brand identity. Here, you'll also provide details about your business, and any specific instructions your callers might need. Then run a few test calls. This is your chance to fine-tune the process until everything feels just right.
Go live
Satisfied with the test phase? Great—just click "Activate" and watch our message taking service go to work. From that moment, our AI receptionist will handle incoming calls according to your instructions. You'll receive messages and call summaries, so you can stay in the loop wherever you are. It's that simple. No complex hardware. No lengthy tutorials. Just a smarter, more efficient way to take calls and improve customer experience.
Message taking service FAQs
Have a question about Aira's message taking services that isn't answered here? Get in touch with our team.
Are you consistently missing calls? Do you receive complaints about unanswered phones? Are leads falling through the cracks? If you answered yes, a message taking service can greatly improve your communication, boost your professional reputation, and capture every important inquiry.
Ready to never miss another message?
Get started with Aira today and see how our AI receptionist can handle your message taking 24/7.
Get Started