The affordable business answering service
Aira's answering service for small business makes sure calls are professionally answered at any time of day or night — 24/7 — and captures the information you need.
INTRODUCTION
Is a business answering service right for you?
Whether you're a solo attorney, or a busy catering business, you can't afford to miss your calls. According to online review statistics, 37% of negative reviews stem from poor communication. But being there around-the-clock is hard. Front office staff may be busy with other work, or simply out to lunch. You may not be large enough to dedicate the necessary back office staff, or just don't want to manage the complexity of running a phone answering service. Aira's AI-based phone answering service makes sure every call is answered, 24 hours a day, 7 days a week. It can even ask the caller questions to collect the information you need. As an added bonus, our telephone answering service knows as much about your business as an expertly trained employee, all at the fraction of a typical outsourced phone answering service.
QUICK, EASY SETUP
How our call answering service works
Here's how to get started with your virtual receptionist answering service and answer every incoming call.
Setup
Sign up for an account with our call answering service. You'll have the option to connect your phone number or select a new one. Then you can choose your AI agent's voice, set up a welcoming greeting, and fill it in on the details about your business.
Testing
It's easy to train our AI-based call answering service. Once you've given it information about how you'd like it to answer calls, give it a ring and test it out. We generally recommend a few practice calls to fine-tune responses. Just like a human-based call answering service, you'll want to provide a script and guidelines for what to say if a caller asks unexpected questions. This way you can rest assured knowing your AI will only provide approved information.
Go live
This is the fun part. Set your answer service live and enjoy the extra time you'd have on your hands now that you don't have to be glued to the phone. With Aira, you'll always be kept in the loop. Our business answering service will automatically send you an easy-to-read summary with the details of the call. You can even listen to the recording within your dashboard. And if you'd prefer important calls to be forwarded to you, you can do that too.
BENEFITS
Why choose our business answering service?
With our live answering service, you can provide a better customer experience for less money. It's powered by AI, which means it's more affordable and learns quickly.
Cost efficiency
Unlike most answering services, Aira is affordable — even for small businesses. Because our answering service is powered by AI, we can offer it at a lower price than traditional virtual receptionists.
Improved customer service
When you use an answering service, your customers' calls are answered on the first ring. They can help right away — in contrast to leaving a voice message. It's cheaper for you and better for business.
Increased productivity
Some businesses try to run an in-house answering service using fractional employees, but this seldom works to provide a high-quality service because of split attention and insufficient availability.
Unlimited capacity
Even if you invest in full-time staff to man the phones, you can't be sure every call will get answered. Our answering service can pick up multiple calls at once so no lead is left hanging.
24/7 availability
You don't have to settle between an expensive after hours answering service or picking up the phone yourself. Aira is a cost effective way to answer customer calls day and night.
Enhanced professionalism
Use of a dedicated service that is available 24/7 to pick up calls in a timely manner and with a good voice manner adds to your company's professional presentation and reputation.
KEY FEATURES
What can our business phone answering service do for you?
With a live answering service, you get 24/7 availability, bilingual support, message taking, appointment scheduling, plus call screening and forwarding.
Answer calls 24/7
Our business answering service lets you be there for customers even outside regular business hours, without having to hire an expensive firm to pick up calls for you. Just connect your phone number, train your AI, and set it live to start answering phone calls no matter the time or day. Your customers will never be sent to voicemail again.
Ask callers for information
Our AI doesn't just answer the phone — it asks the right questions to collect the information you need. Whether it's contact details, project specifics, or service requests, your AI receptionist can gather everything upfront so you're prepared when you call back.
Schedule appointments
Your AI receptionist can access your calendar and book appointments directly with callers. No more phone tag or missed opportunities — customers can schedule when it's convenient for them, and you'll have a full calendar without lifting a finger.
Forward calls
For important leads or customers, you may want to pick up the phone yourself. No problem. Give our call handling service the criteria for when a phone call should be forwarded, and it will follow your directions. That way you can run your business knowing only the important calls will make it your way.
Answer questions
Most answering services for small business know next to nothing about your business. Sure, they can take a message - but that's about all they can do. With Aira, you can feed the AI phone assistant your training materials, website, brochures, and FAQs. The more it knows about your business, the more helpful it can be.
WHO WE SERVE
What industries does our business answering service serve?
At Aira, call answering service isn't your average virtual receptionist. It's AI-driven, so it learns the ropes of any industry fast. You can have it up and running in minutes, and it gets smarter about your business with every call.
For Realtors, every call could be a potential sale. If the call goes to voicemail, you risk losing out. A realtor answering service ensures every call is answered quickly and professionally. Whether it's a lead following up on a listing or a current client asking for updates, our answering service keeps opportunities from slipping through the cracks. Let Aira pick up the phone so you can focus on closing deals and showing properties.
Ready to never miss another call?
Get started with Aira today and see how our AI receptionist can handle your calls 24/7.
Get Started