Grow your business with a bilingual answering service
Never miss an opportunity to connect with your Spanish-speaking customers. Our bilingual virtual receptionists handle calls 24/7, book appointments, take messages, and help your business grow—in both English and Spanish.
SPANISH AND ENGLISH VIRTUAL RECEPTIONISTS
Why your business needs a bilingual phone answering service
It's no longer enough to offer just one language option—your customers expect more. If you're not meeting Spanish speakers and other non-English speakers where they are, you risk losing them to competitors who do. Our solution can handle bilingual (English and Spanish) inbound calls without a live rep. With our bilingual virtual receptionists, you can break down language barriers and improve your customer support. Our bilingual answering service helps you welcome an even bigger customer base by providing 24/7 call answering, booking appointments, answering FAQs, and qualifying leads—in both English and Spanish. So the next time someone calls and asks, '¿Hablas español?', you can confidently say, '¡Sí, claro!' ('Yes, of course!')
BENEFITS OF A BILINGUAL VIRTUAL RECEPTIONIST
How can our bilingual phone answering service benefit you?
Transform every call into an opportunity with native speakers who understand both language and culture.
Never miss a call again
Missing even one phone call risks losing business. With 24/7 coverage, you can rest easy knowing that every single caller is greeted by a friendly voice. Whether it's a Spanish-speaking client or English, they'll feel taken care of.
Impress your customers
There's nothing that builds trust quite like speaking to your visiting customers. By making it easy for your Spanish-speaking callers to communicate in their native language, you show that you value them and their time. That kind of attention to detail helps you build lasting loyalty, a positive brand reputation, and customer satisfaction.
Save time and money
The costs of hiring in-house receptionists to answer calls can build up fast, especially for small businesses. With a bilingual virtual receptionist handling calls, you save with an affordable monthly plan and reap all the benefits of having professional, friendly staff on hand 24/7. More than that, you automate simple administrative tasks like appointment setting so you can spend time on other tasks that actually move the needle for your business.
Grow your business
Expanding your answering service to Spanish-speaking markets can open doors you never even knew existed. Communicating with Spanish-speaking callers in their preferred language shows demographic, helping you grow your client base and getting a one-up on your competitors.
Get started in minutes, not weeks
We've made getting started with your own 'call center service' easy. You can have your bilingual phone answering service up and running in just minutes. Simply create an account, train the AI to answer a few questions about your business, make a few customizations, and you could be all set to go with your call answering service in less than a day.
ANSWERING SERVICE IN SPANISH & ENGLISH
Top features of our bilingual answering service
With Aira, you can better serve your customers by speaking with them in their preferred language. You also get powerful features that help manage your business. From basic message taking to appointment setting, we've got you covered.
24/7 availability
Keep your lines open around the clock and never miss a call. We answer during the day and after hours so you can focus on what matters most.
Appointment setting
Automate your scheduling tasks and free up valuable time. We handle bookings, confirmations, and reminders so you can stay focused on big-picture goals.
Message taking
Keep track of important inquiries without pausing your work. We'll collect and forward important messages via email or text so you're always in the loop.
Lead capture
Turn every call into a qualified opportunity. We gather essential details and instantly deliver them to you, so you can convert more customers into buyers.
Bilingual support
Support Spanish-speaking customers and more with fluent, helpful service. Improve communication to build trust and loyalty.
Customization
Create personalized greetings, scripts, and call flows that fit your brand. Ensure every caller's experience is consistent, on-brand, and memorable.
QUICK, EASY SETUP
How our bilingual answering service works
Getting started with our bilingual virtual receptionist is quick, easy, and affordable.
Setup
First things first: create your account. You can use your existing business phone number or opt for a new one—whichever you prefer. We even offer 800 numbers if you'd like a more professional, nationwide presence.
Testing
Next, set up your greeting, choose your AI's voice, and fill in specifics about your business. If you want to answer phone calls in Spanish, all you need to do is ask it to. Test as many calls as you like to ensure everything sounds just right, and make tweaks along the way until you're completely satisfied.
Go live
When you're ready, simply click 'Activate' and let us handle the rest. Your AI bilingual receptionist will now take calls on your behalf. You'll receive notifications for messages, new leads, and appointment bookings—everything you need to stay on top of your communication, without having to be tied to your phone.
Bilingual answering service FAQs
Have a question about our bilingual phone answering service that isn't answered here? Get in touch with our team.
Our bilingual telephone answering service supports a wide range of industries, with particular expertise in legal, real estate, and professional services. Our bilingual law firm answering service is especially popular among immigration attorneys, personal injury firms, and family law practices who need reliable 24/7 bilingual support. We also serve contractors, financial services, wellness providers, and many other businesses that value professional multilingual communication.
Ready to serve customers in both languages?
Get started with Aira today and see how our bilingual AI receptionist can handle your calls 24/7 in English and Spanish.
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