How to Forward Calls from Consumer Cellular to an AI Receptionist
Last updated: March 2026
TL;DR
Forward your Consumer Cellular calls by dialing *72 followed by the destination number. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.
How to Forward All Calls from Consumer Cellular
Follow these steps to forward every incoming call from your Consumer Cellular phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.
- Open your phone's dialer app
- Dial *72 followed by the 10 digit phone number
- Press the Call or Send button
- Wait for confirmation tone or message, then hang up
Dial Code
*72Alternative: Set Up via App or Online
Check Phone or Call Settings for Call Forwarding option.
Note
Forwarded international calls may incur extra charges.
How to Forward Missed Calls from Consumer Cellular
Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.
- Open your phone's dialer app
- For no answer: Dial *61 then 10 digit number
- For busy line: Dial *67 then 10 digit number
- For unreachable: Dial *62 then 10 digit number
- Wait for confirmation tone before hanging up
Conditional Forwarding Codes
*61 / *67 / *62How to Turn Off Call Forwarding on Consumer Cellular
When you want calls to ring on your Consumer Cellular phone again, follow these steps to disable call forwarding.
- Open your phone's dialer app
- For all forwarding: Dial *73 and press Call
- For conditional: Use *61, *67, or *62 without number
- Check phone settings to toggle off active options
Disable Code
*73Why Forward Consumer Cellular Calls to an AI Receptionist?
Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Consumer Cellular calls to an AI receptionist solves this instantly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
- Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
- Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
- Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
- Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.
The setup takes under 2 minutes. Forward your Consumer Cellular calls using the steps above, and your AI receptionist starts answering immediately.
Frequently Asked Questions
Does Consumer Cellular charge for call forwarding?
No extra charge for setup, but forwarded calls may use plan minutes.
Can I forward calls internationally?
Consumer Cellular typically supports only U.S. numbers.
Will my phone still ring when forwarding is enabled?
Immediate forwarding: no. Conditional: yes, then forwards if unanswered.
Can I forward text messages too?
No, call forwarding only works for voice calls.
Can I set up forwarding from online account?
Currently unavailable. Use phone dialer or settings instead.
Never miss a call. Forward your Consumer Cellular calls to Aira.
Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.