Phone Answering Service for Your Business
A phone answering service should do more than leave your team another voicemail. Aira answers business calls 24/7 with premium voice quality, captures the information your team needs and handles each call using your instructions. Keep customers moving while your people focus on the work in front of them.
Trusted by service businesses nationwide
Answer business calls without pulling your team away from the work
Your team may be helping a customer, scheduling work, handling paperwork, or already on another call. Sending the next caller to voicemail can mean losing the next job.
Aira gives your team professional 24/7 call coverage without adding another person to every shift. Your AI receptionist can answer approved questions, capture the details you care about, book connected appointments, take messages and transfer calls based on your rules. Setup and integration support are included.
Ask the questions that make the callback useful
Choose the information you need from each caller. Collect project details, the requested service, location and callback preferences before your team follows up. You get a summary alongside the transcript and recording, so the next person has the conversation's context.
Keep that information in the built-in customer record. Connect the relevant call outcomes to supported business tools instead of copying details between disconnected messages.
A new service request
- What they need
- An estimate for work at their business
- Details collected
- Contact information, location and project scope
- Preferred next step
- A callback from the estimating team
Give callers answers from your business knowledge
Teach your AI receptionist from your website, FAQs, documents and other supported knowledge sources. Callers can ask about your services, opening hours, locations and policies while your team is helping someone else.
Choose the voice and tone that fit your business. Questions needing your team's judgment can become a transfer or a useful message. Your call answering service reflects how you work, rather than giving every business the same script.
Book the next step while the caller is ready
When scheduling is enabled, your receptionist can check connected availability and book the appointment types your business allows. You decide which details to collect and when a request needs approval.
Supported rescheduling and cancellation can keep appointment calls moving too. If the requested action cannot be completed, use a booking link or take a message. Your caller gets a clear next step without an invented confirmation.
From inquiry to appointment
Your connected calendar supplies the available times.
- Request
- A consultation or service appointment
- Rules
- The services, times and details you allow
- Outcome
- A booking or a request for your team to review
Available appointment times
- 9:00 AM
- 10:30 AM
- 2:00 PM
Confirmation texts are available with confirmations enabled and a ready sender.
Send important calls to the right person
Decide which callers should reach sales, an existing customer contact or an on-call team member. Supported direct, sequential, group and warm transfers give your business different ways to make that handoff. Test the unanswered-transfer path so a caller can still leave a complete request.
Your phone answering service for business can fit property inquiries, estimate calls, legal intake and other service conversations. Use the industry page for the questions and handoffs specific to your team.
More time for the work that matters.
“Most of those questions were already answered on our website. Aira handling them gave us more time for the calls from people who actually needed work done.”
Carlos Hernandez
HVAC
“We used to get a lot of spam calls and solicitors wasting our office's time. Aira weeds those out and gets us to the homeowners who actually need roof work, so my sales guy can stay focused on closing jobs.”
Javier Morales
Roofing
“I honestly expected it to sound kind of stiff or robotic. I loved how natural and expressive the voices sounded, and that there were so many different options to choose from.”
Tony Russo
Auto repair
HOW IT WORKS
Three steps. Ten minutes. Live.
Aira turns your website and call rules into a live front desk workflow.
Connect your business
Paste your website. Aira reads your services, hours, FAQs, and brand voice in seconds.
Train and configure your agent
Describe how calls should be handled. Set intake questions, routing rules, and follow-up preferences.
Forward your number
Keep your existing number. Aira answers when you can't. Transfers to you when you'd want it.
PUNCH ABOVE YOUR WEIGHT
Move faster with AI. Keep the personal touch.
A full receptionist costs $3,000 a month. An answering service costs $400. Aira costs $24.95 to start, scales as you grow, and never calls in sick.
Keep everything connected.
View all integrations
QUESTIONS ANSWERED
What people ask before signing up.
Stop missing calls. Start staffing 24/7.
From $24.95 a month. Live in ten minutes. No contracts.