AI receptionist for law firms — client intake without the wait
Never lose a potential client to voicemail again. Our AI receptionist handles client intake, screens calls, books consultations, and routes emergencies 24/7 — for a fraction of the cost of a legal answering service.
THE COST OF MISSED CALLS IN LEGAL
Missed calls cost the legal industry $109 billion per year
When a potential client calls your firm and reaches voicemail, they don't wait — they call the next attorney on their list. Industry research shows that law firms miss up to 35% of incoming calls, and 85% of callers who reach voicemail never call back. That's not just a missed call — it's a missed retainer, a missed case, and missed revenue.
The math is staggering: across the legal industry, missed calls represent an estimated $109 billion in lost revenue annually. For a solo practitioner or small firm, even one missed call per day at a $3,000 average case value means over $1 million in lost business per year.
Aira's AI receptionist for law firms ensures every call is answered on the first ring — day, night, weekends, and holidays. Our AI handles client intake, collects case details, and routes urgent matters to the right attorney immediately.
AUTOMATED CLIENT INTAKE FOR LAW FIRMS
Streamline client intake without lifting a finger
Our AI receptionist collects case details, screens for conflicts, and qualifies prospects — so you only speak with the clients who need your expertise.
AI-powered legal intake that works 24/7
Aira asks the right intake questions for your practice area — case type, timeline, opposing parties, injury details, or immigration status. It collects all the information your firm needs to evaluate a case before you ever pick up the phone. Every intake is summarized and sent to you instantly via text and email, complete with a full recording and transcript. Your paralegals save hours, and no potential client slips through the cracks.
Built-in conflict screening and call routing
Ethical obligations require law firms to screen for conflicts before engaging with potential clients. Aira can ask preliminary screening questions — collecting opposing party names, case details, and relevant dates — so your team can check for conflicts before the first consultation. For existing clients, Aira recognizes caller IDs and routes them directly to their assigned attorney or paralegal.
Emergency call routing for urgent legal matters
Criminal defense clients calling from jail at 2 AM. A restraining order needed immediately. A client facing a court deadline. Aira identifies true emergencies based on your custom protocols and routes them to your on-call attorney instantly — via call transfer, text alert, or both. Non-urgent calls are logged professionally for your morning review.
Book consultations directly into your calendar
Stop playing phone tag with potential clients. Aira integrates with Clio, Google Calendar, Outlook, and Calendly to book paid or free consultations directly into your schedule. It checks your availability in real time, confirms the appointment with the caller, and sends automated reminders to reduce no-shows. More booked consultations means more signed retainers.
LEGAL ANSWERING SERVICE FEATURES
Everything your law firm needs in an AI receptionist
Professional call handling designed for the legal industry — from solo practitioners to multi-attorney firms. All starting at $24.95/month.
24/7 client intake
Capture every potential client call, day or night. Aira collects case details, contact information, and urgency level on every call.
Consultation scheduling
Book paid or free consultations directly into Clio, Google Calendar, or Outlook. Automated reminders reduce no-shows.
Conflict screening
Ask preliminary conflict-check questions to collect opposing party names and case details before engagement.
Emergency routing
Identify urgent legal matters and transfer them to your on-call attorney immediately. Non-urgent calls are logged for review.
Bilingual intake
Serve Spanish-speaking and multilingual clients automatically in 31 languages. No need for separate bilingual staff.
Clio integration
Connect with Clio, MyCase, PracticePanther, and 1,000+ other apps via Zapier to push intake data directly into your practice management software.
QUICK, EASY SETUP
Set up your legal AI receptionist in minutes
No IT department required. Tell Aira about your practice, test it with a few calls, and go live — all in under 15 minutes.
Configure your practice
Create your account, connect your firm's phone number, and provide your practice details — areas of law, intake questions, conflict screening requirements, consultation availability, and call handling preferences.
Test and refine
Make test calls to hear how Aira handles different scenarios — new client intake, existing client calls, emergency routing, and consultation booking. Adjust scripts and screening questions until every call is handled to your standards.
Go live
Activate your AI receptionist and start capturing every client call. Receive instant summaries via text and email with full transcripts, recordings, and intake details. Monitor everything from your dashboard and adjust settings anytime.
FAQs about AI receptionists for law firms
Have a question that isn't answered here? Get in touch with our team.
Absolutely. Aira is designed to follow your exact instructions and never provides unauthorized legal advice. It collects information using only the scripts and questions you approve. All call data is encrypted, stored securely, and accessible only through your password-protected dashboard. Many law firms across personal injury, family law, immigration, and criminal defense already trust Aira for professional client intake.
Ready to serve every client?
Stop losing potential clients to voicemail. Start capturing every lead with Aira's AI receptionist for law firms. No long-term contracts.
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