How to Forward Calls from Cricket Wireless to an AI Receptionist
Last updated: March 2026
TL;DR
Forward your Cricket Wireless calls by dialing *21* followed by the destination number. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.
How to Forward All Calls from Cricket Wireless
Follow these steps to forward every incoming call from your Cricket Wireless phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.
- Open the phone app on your device
- Dial *21* followed by the 10 digit phone number you want calls forwarded to
- Press the call button
- Wait for a confirmation tone or message
- Test by calling your Cricket number from another phone
Dial Code
*21*[number]Alternative: Set Up via App or Online
Android or iPhone devices may have call forwarding options in phone's call settings.
Note
If using Cricket on Android or iPhone, you may find call forwarding options in your phone's call settings as an alternative to dial codes.
How to Forward Missed Calls from Cricket Wireless
Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.
- Open the phone app on your device
- For no answer: Dial *61* + [forwarding number] + #
- For busy: Dial *67* + [forwarding number] + #
- For unreachable: Dial *62* + [forwarding number] + #
- Press the call button each time
- Wait for confirmation message or tone
Conditional Forwarding Codes
*61*[number]# / *67*[number]# / *62*[number]#How to Turn Off Call Forwarding on Cricket Wireless
When you want calls to ring on your Cricket Wireless phone again, follow these steps to disable call forwarding.
- To turn off all call forwarding, dial ##21# and press the call button
- To turn off no answer forwarding, dial ##61#
- To turn off busy forwarding, dial ##67#
- To turn off unreachable forwarding, dial ##62#
- Wait for confirmation message or tone
Disable Code
##21# / ##61# / ##67# / ##62#Why Forward Cricket Wireless Calls to an AI Receptionist?
Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Cricket Wireless calls to an AI receptionist solves this instantly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
- Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
- Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
- Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
- Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.
The setup takes under 2 minutes. Forward your Cricket Wireless calls using the steps above, and your AI receptionist starts answering immediately.
Frequently Asked Questions
Does Cricket charge for call forwarding?
Most Cricket plans include call forwarding at no extra charge, though forwarded calls may use your plan's minutes.
Can I forward calls internationally with Cricket?
Cricket generally only allows forwarding to U.S. phone numbers.
Will my phone still ring when call forwarding is enabled?
Immediate forwarding sends calls straight to the forwarded number without ringing your Cricket phone. Conditional forwarding rings your phone first.
Can I forward text messages too?
Cricket does not support SMS forwarding by default. Third party apps may offer separate message forwarding.
How is immediate forwarding different from conditional forwarding?
Immediate forwarding sends every call to another number without ringing your phone. Conditional forwarding only forwards under specific conditions.
Do I need to contact Cricket customer support to set up call forwarding?
No, you can set up and manage call forwarding yourself using dial codes.
Never miss a call. Forward your Cricket Wireless calls to Aira.
Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.