How to Forward Calls from HubSpot Calling to an AI Receptionist

How to Forward All Calls from HubSpot Calling

Follow these steps to forward every incoming call from your HubSpot Calling phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.

1. Sign in to your HubSpot account using your dashboard login
2. Navigate to settings by clicking profile picture in top right
3. Select 'Calling' from the left hand menu
4. Locate the phone number you want to forward
5. Click 'Edit' or 'Set Up' next to Call Forwarding option
6. Enter the destination phone number for call routing
7. Save your changes by clicking 'Save' or 'Apply'
8. Test the setup by calling your HubSpot number from another phone

Alternative: Set Up via App or Online

In app settings through HubSpot dashboard. No special dial codes required.

How to Forward Missed Calls from HubSpot Calling

Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.

1. Log in and click profile icon, then select 'Settings'
2. Navigate to 'Calling' in the left menu
3. Find your phone number for conditional setup
4. Look for options like 'Forward missed calls' or 'Conditional forwarding'
5. Enter the forwarding number for missed calls
6. Configure conditions such as number of rings before forwarding
7. Save your settings

How to Turn Off Call Forwarding on HubSpot Calling

When you want calls to ring on your HubSpot Calling phone again, follow these steps to disable call forwarding.

1. Log in and click profile icon, then select 'Settings'
2. Navigate to 'Calling'
3. Find your phone number with forwarding enabled
4. Click 'Edit' next to Call Forwarding
5. Toggle off forwarding or remove the forwarding number
6. Save your changes

Why Forward HubSpot Calling Calls to an AI Receptionist?

Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your HubSpot Calling calls to an AI receptionist solves this instantly.

What an AI Receptionist Does with Your Forwarded Calls

• Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
• Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
• Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
• Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
• Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.

The setup takes under 2 minutes. Forward your HubSpot Calling calls using the steps above, and your AI receptionist starts answering immediately.

HubSpot Calling supports international call forwarding, so you can route calls from anywhere to your AI receptionist.

Frequently Asked Questions