Call Forwarding2 min setup

How to Forward Calls from Landline (General) to an AI Receptionist

Last updated: March 2026

TL;DR

Forward your Landline (General) calls by dialing *72 followed by the destination number. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.


How to Forward All Calls from Landline (General)

Follow these steps to forward every incoming call from your Landline (General) phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.

  1. Pick up your landline phone and listen for the dial tone
  2. Dial *72 (star seven two) on the keypad
  3. Enter the phone number where you'd like calls sent, including area code
  4. Wait for confirmation. You may hear a tone, ring, or recorded message
  5. Hang up. Calls will now forward to the entered number

Dial Code

*72

Alternative: Set Up via App or Online

For digital landline or VoIP: Log into provider's online portal or app, locate 'call forwarding' settings, and enter the destination number.

Note

Not all landline providers support every type of conditional forwarding. Digital or VoIP landline may require online portal access.


How to Forward Missed Calls from Landline (General)

Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.

  1. Pick up your landline phone and listen for the dial tone
  2. For no answer: Dial *92, then the forwarding number
  3. For busy line: Dial *90, then the forwarding number
  4. For unreachable calls: Dial *68 plus the forwarding number
  5. Wait for confirmation, then hang up

Conditional Forwarding Codes

*92 (no answer) / *90 (busy) / *68 (unreachable)

How to Turn Off Call Forwarding on Landline (General)

When you want calls to ring on your Landline (General) phone again, follow these steps to disable call forwarding.

  1. Pick up your landline phone and wait for the dial tone
  2. Dial *73 (star seven three) to cancel all call forwarding
  3. Wait for confirmation tone or message
  4. Hang up. Calls will ring on your landline as usual

Disable Code

*73

Why Forward Landline (General) Calls to an AI Receptionist?

Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Landline (General) calls to an AI receptionist solves this instantly.

What an AI Receptionist Does with Your Forwarded Calls

  • Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
  • Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
  • Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
  • Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
  • Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.

The setup takes under 2 minutes. Forward your Landline (General) calls using the steps above, and your AI receptionist starts answering immediately.

Landline (General) supports international call forwarding, so you can route calls from anywhere to your AI receptionist.


Frequently Asked Questions

Does my landline provider charge for call forwarding?

Most providers don't charge for activation, but forwarded calls may incur charges, especially long distance.

Can I forward calls internationally from a landline?

Some providers allow international forwarding with extra charges. Enter full number with country code.

Will my phone still ring when call forwarding is enabled?

Immediate forwarding typically won't ring your landline. Conditional forwarding may ring first.

Can I forward text messages too?

Traditional landline numbers don't support text messaging, so forwarding texts isn't available.

How is immediate forwarding different from conditional forwarding?

Immediate sends every call without ringing your landline. Conditional only sends if unanswered, busy, or unreachable.

What if the call forwarding codes don't work?

Not all providers use the same codes. Check your provider's website or support for correct instructions.

Never miss a call. Forward your Landline (General) calls to Aira.

Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.