How to Forward Calls from Metro by T-Mobile to an AI Receptionist
Last updated: March 2026
TL;DR
Forward your Metro by T-Mobile calls by dialing **21* followed by the destination number. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.
How to Forward All Calls from Metro by T-Mobile
Follow these steps to forward every incoming call from your Metro by T-Mobile phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.
- Open your phone's dialer
- Dial **21* followed by the 10 digit forwarding number, then #
- Press the call/send button
- Wait for confirmation message or tone
- Test by calling your Metro number from another phone
Dial Code
**21*[number]#Note
Unconditional forwarding sends all calls directly. Conditional forwarding only activates when you don't answer, line is busy, or phone is unreachable.
How to Forward Missed Calls from Metro by T-Mobile
Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.
- Open your phone's dialer
- For no answer: Dial **61*[number]#
- For busy: Dial **67*[number]#
- For unreachable: Dial **62*[number]#
- Press call/send button
- Listen for confirmation
Conditional Forwarding Codes
**61*[number]# / **67*[number]# / **62*[number]#How to Turn Off Call Forwarding on Metro by T-Mobile
When you want calls to ring on your Metro by T-Mobile phone again, follow these steps to disable call forwarding.
- Open your dialer
- Dial ##21# to disable all forwarding
- Press call/send button
- Confirm deactivation message
Disable Code
##21# / ##61# / ##67# / ##62#Why Forward Metro by T-Mobile Calls to an AI Receptionist?
Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Metro by T-Mobile calls to an AI receptionist solves this instantly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
- Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
- Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
- Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
- Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.
The setup takes under 2 minutes. Forward your Metro by T-Mobile calls using the steps above, and your AI receptionist starts answering immediately.
Frequently Asked Questions
Does Metro by T-Mobile charge for call forwarding?
Metro by T-Mobile does not usually charge extra to activate call forwarding, but standard airtime or per minute rates may apply.
Can I forward calls internationally?
Most Metro by T-Mobile plans only allow call forwarding to U.S. numbers. International forwarding typically isn't supported.
Will my phone still ring when call forwarding is enabled?
With unconditional forwarding, your phone won't ring. With conditional forwarding, your phone will ring first.
Can I forward text messages too?
Metro by T-Mobile does not support automatic text message forwarding.
How is immediate forwarding different from conditional forwarding?
Immediate forwarding sends every call to your chosen number without ringing your phone, while conditional forwarding rings your phone first.
Never miss a call. Forward your Metro by T-Mobile calls to Aira.
Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.