How to Forward Calls from Simple Mobile to an AI Receptionist
Last updated: March 2026
TL;DR
Forward your Simple Mobile calls by dialing 21* followed by the destination number. The entire process takes under 2 minutes. You can forward all calls or just missed calls. Once set up, calls route to any number you choose, including an AI receptionist like Aira that answers 24/7, books appointments, and takes messages. Plans start at $24.95/mo.
How to Forward All Calls from Simple Mobile
Follow these steps to forward every incoming call from your Simple Mobile phone to another number. This works with any destination, including an AI receptionist, voicemail service, or another phone line.
- Open the dialer on your phone
- Dial 21*[destination number]# (for example, 21*5551234567#)
- Press the call or send button
- Wait for confirmation message or tone
Dial Code
21*[destination number]#Alternative: Set Up via App or Online
iPhone: Settings > Phone > Call Forwarding. Toggle on and enter number. Android: Phone app > three dots > Settings > Calls > Call forwarding > Always forward > Enter number.
Note
Newer Android and iPhone models allow setup via phone settings as an alternative to dialer codes.
How to Forward Missed Calls from Simple Mobile
Conditional forwarding lets your phone ring first. If you don't answer, the call forwards automatically to another number. This is ideal for sending missed calls to an AI receptionist while still answering calls yourself when you're available.
- Open phone dialer
- For unanswered calls: Dial 61*[destination number]#
- For busy line: Dial 67*[destination number]#
- For unreachable: Dial 62*[destination number]#
- Press call/send button
- Receive confirmation message
Conditional Forwarding Codes
61*[number]# / 67*[number]# / 62*[number]#How to Turn Off Call Forwarding on Simple Mobile
When you want calls to ring on your Simple Mobile phone again, follow these steps to disable call forwarding.
- Open phone dialer
- Dial ##002#
- Press call/send button
- Wait for confirmation
Disable Code
##002#Why Forward Simple Mobile Calls to an AI Receptionist?
Most businesses miss 20 to 40 percent of incoming calls. Every missed call is a lost customer, a missed appointment, or revenue walking out the door. Forwarding your Simple Mobile calls to an AI receptionist solves this instantly.
What an AI Receptionist Does with Your Forwarded Calls
- Answers every call 24/7. No voicemail, no hold music, no missed opportunities. Nights, weekends, holidays, and lunch breaks are all covered.
- Books appointments automatically. The AI checks your calendar availability and schedules appointments directly during the call. No back and forth needed.
- Takes detailed messages. When you can't take a call, the AI captures the caller's name, number, reason for calling, and any urgent details. You get a notification instantly.
- Speaks English and Spanish. Bilingual support means you never lose a caller because of a language barrier. The AI detects the caller's language automatically.
- Costs a fraction of a human receptionist. Plans start at $24.95/mo for 30 calls. Compare that to $3,000+/mo for a full time receptionist or $500+/mo for a traditional answering service.
The setup takes under 2 minutes. Forward your Simple Mobile calls using the steps above, and your AI receptionist starts answering immediately.
Simple Mobile supports international call forwarding, so you can route calls from anywhere to your AI receptionist.
Frequently Asked Questions
Does Simple Mobile charge for call forwarding?
Generally treated as regular outgoing calls. No extra charge with unlimited talk plans.
Can I forward calls internationally?
Yes, but extra charges may apply. Confirm with support to avoid unexpected fees.
Will my phone still ring with call forwarding enabled?
Unconditional forwarding: no. Conditional forwarding: yes, then forwards missed calls.
Can I forward text messages?
No, only voice calls. Third party apps required for SMS forwarding.
What's the difference between immediate and conditional forwarding?
Immediate sends every call directly. Conditional only forwards unanswered, busy, or unreachable calls.
Do I need a special app for call forwarding?
No special app required. Use phone dialer or settings.
Never miss a call. Forward your Simple Mobile calls to Aira.
Set up in under 2 minutes. Your AI receptionist answers 24/7, books appointments, takes messages, and speaks English and Spanish. Plans start at $24.95/mo.