Quick Answer
Aira's Act! integration connects your AI receptionist to Act! via Zapier. When Aira answers a call, it can automatically send the caller's details, call summary, transcript, and outcome to Act!. Common use cases include create an Act! Contact from every Aira call, log the call as a History note on the Contact, and trigger an Act! Activity for follow-up by the assigned rep. Setup takes minutes through Zapier and works on every paid Aira plan, starting at $24.95 per month.
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Act! Integration
Aira plus Act! (via Zapier)
Send Aira call data to Act! automatically. Set up in minutes through Zapier, no developers required.
What is Act!?
Act! is a long-running CRM and marketing automation platform for SMBs, offering contact management, email marketing, and sales pipeline tools.
3 ways Aira works with Act!
Every Aira call can fire a Zap. Here are the most common workflows service businesses build.
Create an Act! Contact from every Aira call
Log the call as a History note on the Contact
Trigger an Act! Activity for follow-up by the assigned rep
How to connect Aira to Act!
- 1
Enable Zapier in Aira
Open your Aira workspace and go to Settings, then Integrations, then Zapier. Toggle Zapier on to expose Aira as a trigger source.
- 2
Connect Aira's Zapier app
Inside your Zapier account, search for the Aira app, click Connect, and authorize using the workspace key Aira shows you.
- 3
Pick a trigger event
Choose Call Started, Call Completed, or Call Summary Ready. Most teams start with Call Completed since it carries the full payload including transcript and summary.
- 4
Connect Act! as the action
Add Act! as the action step in your Zap, then map the Aira fields you want to send into Act!.
Act! integration FAQs
Is the Act! integration native or Zapier based?
Today, the Aira to Act! connection runs through Zapier. A native Act! integration is on the roadmap. The Zapier path covers every Aira event, so you can ship the workflow today and switch to native later without rebuilding logic.
Do I need a paid Zapier plan to connect Act!?
Free Zapier covers most single step Zaps, which is enough for actions like creating a record from a call. Multi step Zaps (filter, then create, then notify, for example) typically need a paid Zapier plan.
What Aira plan do I need for the Act! integration?
Zapier and webhook delivery are available on every paid Aira plan, starting at $24.95 per month.
How fast does Aira send data to Act!?
The webhook fires within seconds of the trigger event. For call_completed, that means the payload, including summary and transcript, hits Zapier as soon as the call ends.
What can Aira send to Act!?
When Aira finishes a call, it can push the call summary, the call outcome, caller details, and structured fields you collected during the conversation to Act! via Zapier. You map exactly which fields you want inside your Zap, so the Act! record you create matches your existing schema.
Can I trigger different Act! actions based on call outcome?
Yes. Aira sends the call outcome (booked, transferred, message taken, qualified, and others) on every event. Add a Zapier filter or paths to route each outcome to a different Act! action. For example, route booked calls to one workflow and message-taken calls to another.
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Connect Aira to Act! today
Plans start at $24.95/mo. Webhook and Zapier delivery are included on every paid plan, no per integration fees.