Quick Answer
Aira's Nutshell integration connects your AI receptionist to Nutshell via Zapier. When Aira answers a call, it can automatically send the caller's details, call summary, transcript, and outcome to Nutshell. Common use cases include create a Nutshell Lead from every Aira call, log the call as a timeline activity on the Person, and trigger a Nutshell follow-up task for the assigned rep. Setup takes minutes through Zapier and works on every paid Aira plan, starting at $24.95 per month.
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Nutshell Integration
Aira plus Nutshell (via Zapier)
Send Aira call data to Nutshell automatically. Set up in minutes through Zapier, no developers required.
What is Nutshell?
Nutshell is an SMB-focused CRM with sales pipeline automation, email sequences, and built-in marketing tools.
3 ways Aira works with Nutshell
Every Aira call can fire a Zap. Here are the most common workflows service businesses build.
Create a Nutshell Lead from every Aira call
Log the call as a timeline activity on the Person
Trigger a Nutshell follow-up task for the assigned rep
How to connect Aira to Nutshell
- 1
Enable Zapier in Aira
Open your Aira workspace and go to Settings, then Integrations, then Zapier. Toggle Zapier on to expose Aira as a trigger source.
- 2
Connect Aira's Zapier app
Inside your Zapier account, search for the Aira app, click Connect, and authorize using the workspace key Aira shows you.
- 3
Pick a trigger event
Choose Call Started, Call Completed, or Call Summary Ready. Most teams start with Call Completed since it carries the full payload including transcript and summary.
- 4
Connect Nutshell as the action
Add Nutshell as the action step in your Zap, then map the Aira fields you want to send into Nutshell.
Nutshell integration FAQs
Is the Nutshell integration native or Zapier based?
Today, the Aira to Nutshell connection runs through Zapier. A native Nutshell integration is on the roadmap. The Zapier path covers every Aira event, so you can ship the workflow today and switch to native later without rebuilding logic.
Do I need a paid Zapier plan to connect Nutshell?
Free Zapier covers most single step Zaps, which is enough for actions like creating a record from a call. Multi step Zaps (filter, then create, then notify, for example) typically need a paid Zapier plan.
What Aira plan do I need for the Nutshell integration?
Zapier and webhook delivery are available on every paid Aira plan, starting at $24.95 per month.
How fast does Aira send data to Nutshell?
The webhook fires within seconds of the trigger event. For call_completed, that means the payload, including summary and transcript, hits Zapier as soon as the call ends.
What can Aira send to Nutshell?
When Aira finishes a call, it can push the call summary, the call outcome, caller details, and structured fields you collected during the conversation to Nutshell via Zapier. You map exactly which fields you want inside your Zap, so the Nutshell record you create matches your existing schema.
Can I trigger different Nutshell actions based on call outcome?
Yes. Aira sends the call outcome (booked, transferred, message taken, qualified, and others) on every event. Add a Zapier filter or paths to route each outcome to a different Nutshell action. For example, route booked calls to one workflow and message-taken calls to another.
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Connect Aira to Nutshell today
Plans start at $24.95/mo. Webhook and Zapier delivery are included on every paid plan, no per integration fees.