Give everyone the same customer context
Teammates see the calls, contacts, receptionist activity, connected technology, and customer history needed to help the next person.
Shared team workspace
Give your whole team the same customer story and next step
Bring the people who answer, schedule, dispatch, and follow up into one shared workspace. Everyone can work from the same calls, contacts, customer history, AI receptionist, and connected technology while the owner stays in control of access and billing.
One customer view · Faster team follow-up · Owner-controlled access
Aira call flow
Working in real time
Incoming call
Shared team workspace
Aira handles it
Give everyone the same customer context
Your team gets the outcome
Keep the owner in control
Answers
automatically
Captures
automatically
Connects
automatically
Move follow-up faster
The next available teammate can see what happened and continue the work without waiting for a forwarded summary or screenshot.
Keep the owner in control
The account owner manages invitations, membership, and billing while the team shares the workspace.
Why it matters
Customer follow-up breaks when only one person can see the receptionist workspace
Calls, contacts, messages, routing, and integrations often involve more than the account owner. When the rest of the team works from screenshots and forwarded summaries, decisions drift and the customer receives inconsistent follow-up. A shared workspace keeps the team around the same customer history and next step.
How Aira helps
Let the team work together without losing ownership or control
See the same calls and contacts
Team members can work from the same call history, contact records, collected information, and customer activity.
Use one receptionist and connected operation
The team works with the same AI receptionist and supported integrations instead of creating disconnected copies.
Give teammates the access they need
The owner keeps account responsibility while members receive the supported access needed to help customers and keep work moving.
Add and remove access as the team changes
Owners can invite teammates, review pending invitations, and remove members when access should end.
Simple to launch
Bring the team into one shared workspace
- 1
Confirm how many teammates you need
Review the team access available for your account and whether you need room for more people.
- 2
Invite your team
The owner sends invitations to each teammate's business email and can see which invites are still pending.
- 3
Keep every handoff connected
Members work from the same customer context while the owner continues to control billing and membership.
Best fit
Best for businesses where calls and follow-up belong to a team
Team access depends on the account and plan. Our team can confirm how many teammates you can invite and which shared areas are available.
- Owners with office managers or dispatchers
- Teams sharing caller follow-up and contact updates
- Businesses managing one receptionist across multiple people
- Accounts that need owner-controlled invitations and removal
Explore the next question
Keep comparing
Questions answered
Frequently asked questions
Can I invite teammates into my Aira account?
When team access is available for your account, the owner can invite teammates into the shared business workspace. The number of teammates depends on the plan.
What do teammates share?
Team members can share the owner's calls, contacts, Aira receptionist, supported integrations, Inbox, and customer activity where available.
Who owns billing?
Billing remains with the account owner. Invited members work inside the owner's Aira business workspace.
Can the owner remove a teammate?
Yes. The owner can manage membership, pending invitations, and access for the shared workspace.
Help your team serve the next customer without starting over
Talk with our team about giving your team one shared view of calls, contacts, customer history, and the next action while you keep control of the account.
Talk to our team