Quick Answer
Aira's Dialpad integration connects your AI receptionist to Dialpad via Zapier. When Aira answers a call, it can automatically send the caller's details, call summary, transcript, and outcome to Dialpad. Common use cases include forward your Dialpad business number to Aira during off-hours, push call summaries to a Dialpad team channel, and sync caller details with Dialpad's CRM contact list. Setup takes minutes through Zapier and works on every paid Aira plan, starting at $24.95 per month.
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Dialpad Integration
Aira plus Dialpad (via Zapier)
Send Aira call data to Dialpad automatically. Set up in minutes through Zapier, no developers required.
What is Dialpad?
Dialpad is an AI-powered cloud business phone platform with voice intelligence, contact center, and meeting features.
3 ways Aira works with Dialpad
Every Aira call can fire a Zap. Here are the most common workflows service businesses build.
Forward your Dialpad business number to Aira during off-hours
Push call summaries to a Dialpad team channel
Sync caller details with Dialpad's CRM contact list
How to connect Aira to Dialpad
- 1
Enable Zapier in Aira
Open your Aira workspace and go to Settings, then Integrations, then Zapier. Toggle Zapier on to expose Aira as a trigger source.
- 2
Connect Aira's Zapier app
Inside your Zapier account, search for the Aira app, click Connect, and authorize using the workspace key Aira shows you.
- 3
Pick a trigger event
Choose Call Started, Call Completed, or Call Summary Ready. Most teams start with Call Completed since it carries the full payload including transcript and summary.
- 4
Connect Dialpad as the action
Add Dialpad as the action step in your Zap, then map the Aira fields you want to send into Dialpad.
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Dialpad integration FAQs
Is the Dialpad integration native or Zapier based?
Today, the Aira to Dialpad connection runs through Zapier. A native Dialpad integration is on the roadmap. The Zapier path covers every Aira event, so you can ship the workflow today and switch to native later without rebuilding logic.
Do I need a paid Zapier plan to connect Dialpad?
Free Zapier covers most single step Zaps, which is enough for actions like creating a record from a call. Multi step Zaps (filter, then create, then notify, for example) typically need a paid Zapier plan.
What Aira plan do I need for the Dialpad integration?
Zapier and webhook delivery are available on every paid Aira plan, starting at $24.95 per month.
How fast does Aira send data to Dialpad?
The webhook fires within seconds of the trigger event. For call_completed, that means the payload, including summary and transcript, hits Zapier as soon as the call ends.
What can Aira send to Dialpad?
When Aira finishes a call, it can push the call summary, the call outcome, caller details, and structured fields you collected during the conversation to Dialpad via Zapier. You map exactly which fields you want inside your Zap, so the Dialpad record you create matches your existing schema.
Can I trigger different Dialpad actions based on call outcome?
Yes. Aira sends the call outcome (booked, transferred, message taken, qualified, and others) on every event. Add a Zapier filter or paths to route each outcome to a different Dialpad action. For example, route booked calls to one workflow and message-taken calls to another.
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Connect Aira to Dialpad today
Plans start at $24.95/mo. Webhook and Zapier delivery are included on every paid plan, no per integration fees.