Quick Answer
Aira's OpenPhone integration connects your AI receptionist to OpenPhone via Zapier. When Aira answers a call, it can automatically send the caller's details, call summary, transcript, and outcome to OpenPhone. Common use cases include forward your OpenPhone number to Aira for 24/7 coverage when your team is offline, push the Aira call summary into the OpenPhone contact note, and send a follow-up SMS via OpenPhone after Aira captures the call. Setup takes minutes through Zapier and works on every paid Aira plan, starting at $24.95 per month.
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OpenPhone Integration
Aira plus OpenPhone (via Zapier)
Send Aira call data to OpenPhone automatically. Set up in minutes through Zapier, no developers required.
What is OpenPhone?
OpenPhone is a modern business phone platform built for teams, with shared numbers, threaded SMS, and CRM integrations.
3 ways Aira works with OpenPhone
Every Aira call can fire a Zap. Here are the most common workflows service businesses build.
Forward your OpenPhone number to Aira for 24/7 coverage when your team is offline
Push the Aira call summary into the OpenPhone contact note
Send a follow-up SMS via OpenPhone after Aira captures the call
How to connect Aira to OpenPhone
- 1
Enable Zapier in Aira
Open your Aira workspace and go to Settings, then Integrations, then Zapier. Toggle Zapier on to expose Aira as a trigger source.
- 2
Connect Aira's Zapier app
Inside your Zapier account, search for the Aira app, click Connect, and authorize using the workspace key Aira shows you.
- 3
Pick a trigger event
Choose Call Started, Call Completed, or Call Summary Ready. Most teams start with Call Completed since it carries the full payload including transcript and summary.
- 4
Connect OpenPhone as the action
Add OpenPhone as the action step in your Zap, then map the Aira fields you want to send into OpenPhone.
Other VoIP and UCaaS Integrations
OpenPhone integration FAQs
Is the OpenPhone integration native or Zapier based?
Today, the Aira to OpenPhone connection runs through Zapier. A native OpenPhone integration is on the roadmap. The Zapier path covers every Aira event, so you can ship the workflow today and switch to native later without rebuilding logic.
Do I need a paid Zapier plan to connect OpenPhone?
Free Zapier covers most single step Zaps, which is enough for actions like creating a record from a call. Multi step Zaps (filter, then create, then notify, for example) typically need a paid Zapier plan.
What Aira plan do I need for the OpenPhone integration?
Zapier and webhook delivery are available on every paid Aira plan, starting at $24.95 per month.
How fast does Aira send data to OpenPhone?
The webhook fires within seconds of the trigger event. For call_completed, that means the payload, including summary and transcript, hits Zapier as soon as the call ends.
What can Aira send to OpenPhone?
When Aira finishes a call, it can push the call summary, the call outcome, caller details, and structured fields you collected during the conversation to OpenPhone via Zapier. You map exactly which fields you want inside your Zap, so the OpenPhone record you create matches your existing schema.
Can I trigger different OpenPhone actions based on call outcome?
Yes. Aira sends the call outcome (booked, transferred, message taken, qualified, and others) on every event. Add a Zapier filter or paths to route each outcome to a different OpenPhone action. For example, route booked calls to one workflow and message-taken calls to another.
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Connect Aira to OpenPhone today
Plans start at $24.95/mo. Webhook and Zapier delivery are included on every paid plan, no per integration fees.