Quick Answer
Aira's RingCentral integration connects your AI receptionist to RingCentral via Zapier. When Aira answers a call, it can automatically send the caller's details, call summary, transcript, and outcome to RingCentral. Common use cases include forward your RingCentral business line to Aira for after-hours and overflow coverage, send the Aira call summary to a RingCentral team chat for instant team visibility, and sync caller details into RingCentral's contact list for follow-up. Setup takes minutes through Zapier and works on every paid Aira plan, starting at $24.95 per month.
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RingCentral Integration
Aira plus RingCentral (via Zapier)
Send Aira call data to RingCentral automatically. Set up in minutes through Zapier, no developers required.
What is RingCentral?
RingCentral is a unified communications platform offering business phone, SMS, video meetings, and contact center solutions for SMBs through enterprise.
3 ways Aira works with RingCentral
Every Aira call can fire a Zap. Here are the most common workflows service businesses build.
Forward your RingCentral business line to Aira for after-hours and overflow coverage
Send the Aira call summary to a RingCentral team chat for instant team visibility
Sync caller details into RingCentral's contact list for follow-up
How to connect Aira to RingCentral
- 1
Enable Zapier in Aira
Open your Aira workspace and go to Settings, then Integrations, then Zapier. Toggle Zapier on to expose Aira as a trigger source.
- 2
Connect Aira's Zapier app
Inside your Zapier account, search for the Aira app, click Connect, and authorize using the workspace key Aira shows you.
- 3
Pick a trigger event
Choose Call Started, Call Completed, or Call Summary Ready. Most teams start with Call Completed since it carries the full payload including transcript and summary.
- 4
Connect RingCentral as the action
Add RingCentral as the action step in your Zap, then map the Aira fields you want to send into RingCentral.
RingCentral integration FAQs
Is the RingCentral integration native or Zapier based?
Today, the Aira to RingCentral connection runs through Zapier. A native RingCentral integration is on the roadmap. The Zapier path covers every Aira event, so you can ship the workflow today and switch to native later without rebuilding logic.
Do I need a paid Zapier plan to connect RingCentral?
Free Zapier covers most single step Zaps, which is enough for actions like creating a record from a call. Multi step Zaps (filter, then create, then notify, for example) typically need a paid Zapier plan.
What Aira plan do I need for the RingCentral integration?
Zapier and webhook delivery are available on every paid Aira plan, starting at $24.95 per month.
How fast does Aira send data to RingCentral?
The webhook fires within seconds of the trigger event. For call_completed, that means the payload, including summary and transcript, hits Zapier as soon as the call ends.
What can Aira send to RingCentral?
When Aira finishes a call, it can push the call summary, the call outcome, caller details, and structured fields you collected during the conversation to RingCentral via Zapier. You map exactly which fields you want inside your Zap, so the RingCentral record you create matches your existing schema.
Can I trigger different RingCentral actions based on call outcome?
Yes. Aira sends the call outcome (booked, transferred, message taken, qualified, and others) on every event. Add a Zapier filter or paths to route each outcome to a different RingCentral action. For example, route booked calls to one workflow and message-taken calls to another.
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Connect Aira to RingCentral today
Plans start at $24.95/mo. Webhook and Zapier delivery are included on every paid plan, no per integration fees.