Accounting Answering Service
An accounting answering service keeps client calls moving while your team handles returns, reviews and deadlines. Aira answers 24/7, collects the reason for calling and follows your rules for consultations, messages and transfers. Your staff gets the context to take the next step.
Aira call flow
Example call flow
Incoming call
Your accounting firm's front desk
Aira handles it
A caller needs accounting help
Your team gets the outcome
Your team gets the request in context
Answers
automatically
Captures
automatically
Connects
automatically
Trusted by service businesses nationwide
Protect focused work without losing new client inquiries
Choose Aira when you want an answering service for accountants that connects the phone conversation with your team's next action. Cover overflow during tax season or have your AI receptionist answer the calls you choose throughout the year.
Callers receive your greeting and approved service information. Your accountants retain tax advice, financial recommendations and decisions about accepting an engagement.
Give the next conversation a useful starting point
Collect the requested service, whether the caller is an existing client, the relevant deadline and the best way to reach them. Your firm chooses the questions that help assess a new inquiry.
Keep the contact, summary and collected information together in Aira's customer record. Your staff can prepare for the discussion without repeatedly asking why the client called.
A prospective client ready for a consultation
- Request
- Bookkeeping and business tax consultation
- Details for the team
- Business type, requested service and relevant deadline
- Next step
- Book an allowed consultation or request a callback
Route existing clients and time-sensitive requests
A document-status question, a new business inquiry and a deadline concern need different next steps. Choose which calls go to an assigned contact and which become a message for review. Set the unanswered-transfer path too.
An answering service for accounting firms should fit the firm's process. Use the information your team approves and avoid collecting account credentials or unnecessary financial details by phone.
Your business number
The number your customers know
Aira answers
Your greeting and call rules
Your team follows through
A transfer or a useful message
Make consultations easier to book and prepare
With an enabled, connected calendar, your receptionist can offer available consultation times under your booking rules. Requests that need a staff decision first can remain a callback with the intake details attached.
Setup and integration support are included. We will help confirm the connection to your existing tools and test new-client, existing-client and unanswered calls before the service goes live.
More time for the work that matters.
“Most of those questions were already answered on our website. Aira handling them gave us more time for the calls from people who actually needed work done.”
Carlos Hernandez
HVAC
“We used to get a lot of spam calls and solicitors wasting our office's time. Aira weeds those out and gets us to the homeowners who actually need roof work, so my sales guy can stay focused on closing jobs.”
Javier Morales
Roofing
“I honestly expected it to sound kind of stiff or robotic. I loved how natural and expressive the voices sounded, and that there were so many different options to choose from.”
Tony Russo
Auto repair
HOW IT WORKS
Three steps. Ten minutes. Live.
Aira turns your website and call rules into a live front desk workflow.
Connect your business
Paste your website. Aira reads your services, hours, FAQs, and brand voice in seconds.
Train and configure your agent
Describe how calls should be handled. Set intake questions, routing rules, and follow-up preferences.
Forward your number
Keep your existing number. Aira answers when you can't. Transfers to you when you'd want it.
PUNCH ABOVE YOUR WEIGHT
Enterprise-grade quality. Simple pricing.
A full receptionist costs $3,000 a month. An answering service costs $400. Aira costs $24.95 to start, scales as you grow, and never calls in sick.
CONNECT YOUR STACK
200+ integrations. No rebuilds.
Aira plugs into the CRM, calendar, and phone tools you already use. Calls, summaries, and bookings flow straight in.
QUESTIONS ANSWERED
What people ask before signing up.
Stop missing calls. Start staffing 24/7.
From $24.95 a month. Live in ten minutes. No contracts.